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   Consumer Reviews of 5D Solutions Pte Ltd
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4.9
 
113 Consumer Reviews
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Technical Expertise
4.9 Customer Service
5.0
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Value for money
4.9 Outlet Experience
4.9

review user
Sebastian Lim, reviewed on Facebook
Excellent work. Highly recommended.  Posted on 03-Nov-2017
  • Customer Service5.0
  • Outlet Experience5.0
Excellent work from Sam and his team, paid a lot of attention to details and the service was friendly, professional and efficient. Gave good advice and maintenance tips and didn't push to take on follow-on packages. Highly Recommended. - Sebastian Lim
 

xfinite
Neutral Newbie
1 reviews
2 points
3 forum posts Joined on 21-Oct-2017
Good Quality + Excellent Service  Posted on 21-Oct-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I was searching around for a good paint protection workshop and after looking through CS-II, New Age and Ace, I finally decided on 5D. To be honest, all 4 are very competitive and all are certified workshops. What got my attention was Sam from 5D who attended to my queries from the website all the way with prompt follow-ups via WhatsApp. I decided to give 5D a shot!

I had my Qashqai done up by 5D one week ago and so far the paint protection has done its job. Any debris are easily washed away without much effort to clear them. It may be early days so time will tell if it remains as good, afterall, it comes with 7 year warranty.

During the process, i like the constant updates that the team was doing to my car, it gives me a sense of assurance that my car is in good hands. Sam was very professional in explaining all entire process and you just know that your car will be in safe and good hands with the team.

I will definitely recommend 5D to folks who are concern about workmanship and having the assurance that your car is taken good care while you are away. Two-Thumbs Up for me!
 

review user
Sunny Low, reviewed on Facebook
Professional workmanship, recommended!  Posted on 21-Oct-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
I was searching around for a good paint protection workshop and after looking through CS-II, New Age and Ace, I finally decided on 5D. To be honest, all 4 are very competitive and all are certified workshops. What got my attention was Sam from 5D who attended to my queries from the website all the way with prompt follow-ups via WhatsApp. I decided to give 5D a shot! I had my Qashqai done up by 5D one week ago and so far the paint protection has done its job. Any debris are easily washed away without much effort to clear them. It may be early days so time will tell if it remains as good, afterall, it comes with 7 year warranty. During the process, I like the constant updates that the team was doing to my car, it gives me a sense of assurance that my car is in good hands. Sam was very professional in explaining the entire process and you just know that your car will be in safe and good hands with the team. I will definitely recommend 5D to folks who are concern about workmanship and having the assurance that your car is taken good care while you are away. Two-Thumbs Up for me! - Sunny Low
 

review user
Kaysin Goh, reviewed on Facebook
Excellent work from SAM and his team, highly recommended!  Posted on 08-Oct-2017
  • Customer Service5.0
  • Outlet Experience5.0
Excellent work from SAM and his team, started with inspecting the paint work in detail, taking note area that needs extra attention. Even sending pictures to update different stages of the process. Takes very good care of the car, very detail and professional work. I am Glad had send my M3 to 5D solution for the 5 layers 9H ceramic coating. Highly Recommended! - Kaysin Goh
 

review user
Ben Pyh, reviewed on Facebook
Great workshop with no hard sell tactics  Posted on 01-Oct-2017
  • Customer Service5.0
  • Outlet Experience5.0
Did my research and checked around for recommendations about the different types and grades of coating options before committing to 5D Solutions/New Age Polish. I first found them when doing research on Car Fumigation and later on was surprised to find out they did car protection coating as well. Mike in particular was top notch in service standards, and quickly gave me the run down on the price, their quality standards and the downtime needed. One thing i like is that even though they know i'm looking at other competitors services, they don't badmouth them. Instead, Mike chooses to show the focus on excellent service and top grade products from Taiwan they use. I went down to the workshop intending to only do the exterior coating but i got the opportunity to see how the staff there commit to each and every vehicle and end up choosing to do both exterior and interior coating thanks to Mike's recommendation. My car now looks and feels great from inside and out. For those still hesitating or looking for a great workshop with no hard sell tactics and focus on purely good service and customer satisfaction, look no further. - Ben Pyh
 

Karigon
1st Gear
1 reviews
39 points
43 forum posts Joined on 02-Sep-2017
Excellent Service  Posted on 25-Sep-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I have researched on PPS for quite a while and came across 5D Solutions and pmed them for further enquires. After comparing with other competitors, I decided to go with this despite relatively higher costs.

I like the professionalism that Sam and his team shows, he explained to me thoroughly about the entire coating process before the operation and bring me around the car to look for paint damages (which to my surprise there is slight scratches even tho its a new car). During the operation, he gave me constant update on the progress and I’M appreciative of that. After the coating, he walked me through how to take care of the car and certain areas to look out for.

The result is really good and the car looks a lot glossier. Can’T comment on the durability but time will tell.

I will definitely come back for their car wash and recommend to my friends!
 

review user
Lin Yang Kang, reviewed on Facebook
Professional and good service  Posted on 25-Sep-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
I have researched on PPS for quite a while and came across 5D Solutions and pmed them for further enquires. After comparing with other competitors, I decided to entrust my brand new Nissan Qashqai with Sam and his team despite relatively higher costs. I like the professionalism that they show. Sam explained to me thoroughly about the entire coating process before the operation and bring me around the car to look for paint damages (which to my surprise there is slight scratches even tho its a new car). During the operation, he gave me constant update on the progress which I'm appreciative of that. After the coating, he walked me through how to take care of the car and certain areas to look out for. The result is really good, the car looks a lot glossier and the interior has a "beading" where water will roll off as droplets instead of being absorbed by the carpet. Can't comment on the durability of the exterior coating but time will tell. I will definitely come back for their car wash and recommend to my friends. - Lin Yang Kang
 

review user
Siti Ardah Iskandar, reviewed on Facebook
Highly recommended!  Posted on 28-Jul-2017
  • Customer Service5.0
  • Outlet Experience5.0
Very impressed with their workmanship and service. Mike explained to me in detail the process of the coating before I sign up for the package. I even come back for car washes because I love how they do their job with pride! Highly recommended! - Siti Ardah Iskandar
 

review user
Halimi Hassan, reviewed on Facebook
Very detailed and professional  Posted on 27-Jul-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
Just did a coating for my Metallic Grey Toyota C-HR . The whole process was very detailed and professional. Very satisfied with the outcome, the coating on paintwork standout looks incredible. Totally worth it.The crew were very knowledgeable.Any doubts they will explain politely. Big thanks to Gabriel, Mike, Michael and his team ! Looking forward to see them in future. - Halimi Hassan
 

review user
Ed Scorp, reviewed on Facebook
Highly recommended!  Posted on 17-Jul-2017
  • Customer Service5.0
  • Outlet Experience5.0
Got my new Hyundai Ioniq treated (3 layers) on Sunday , 16 Jul 2017. Also got my interior treated. Job nicely done by Gabriel and his men. DISLIKES: a. High cost. It's about 3 times the cost for similar "in-house" products of other companies. b. Car mats should have been treated with water resistant spray as well, not just the carpets. LIKES: a. Great service by Gabriel. No hard-sell, hands-on boss, good knowledge of product and the industry. b. Assurance that product used is Genuine. c. Willingness to listen to customer's remark about problem areas after treatment and did on-the-spot rectification. d. Did my spare tire and rim gratis. e. Interior disinfected with hospital-grade disinfectant gratis. Highly recommended! - Ed Scorp
 

review user
Lum Wai Meng Benny, reviewed on Facebook
Very good service  Posted on 14-Jul-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Very good service and the polish was excellent. Price also very comparable. - Lum Wai Meng Benny
 

review user
Alan Chua, reviewed on Facebook
Give them a try, I think you will not regret it!  Posted on 07-Jul-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
While I was researching on PPS, I came across 5D solutions Gabriel from 5D is absolutely awesome! He not only promptly reply to my queries but also enthusiastically share additional infos with me. He did not bad mouth about his competitors even when I revealed my alternative options to him. What he did was highlighting the strengths of his services and gave me the assurance that he and his team will always commit their best to every car handed to them. Thinking that customer service is definitely not the sole consideration factor that will make me decide on a purchase, I took a couple of days to further research on the options on hand. I found out the products that 5D solutions uses, especially the kubebond coating, is not only locally but a world leading car protection technology! On top of that I also came across many positive feedbacks and reviews from their past and existing customers. This is when I have decided where I shall invest my dollars in. Mike and his team greeted me warmingly when I sent in my car. I was clearly briefed on what was going to be done and what results I would expect from the various products they will use. After I left my new beloved in their professional care. To conclude my entire experience and to share with people considering 5D solutions. Give them a try, I think you will not regret it! Cheers! - Alan Chua
 

review user
Sean See, reviewed on Facebook
Great service and workmanship!  Posted on 02-Jul-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
Great service and workmanship! Swirl marks were largely removed! - Sean See
 

review user
Jerrick Lim, reviewed on Google
Good service  Posted on 30-Jun-2017
  • Customer Service5.0
  • Outlet Experience5.0
Good service from Stanley. - Jerrick Lim
 

review user
Lim Galvin, reviewed on Google
Recommended  Posted on 22-Jun-2017
  • Technical Expertise5.0
  • Outlet Experience5.0
Sent my car in to get the Ceramic Pro coating. The car looks perfect now. Really shine and super easy to clean and maintain. Thank you so much Stanley and team. Will definitely recommend this to my friends. - Lim Galvin
 
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Merchant Logo 5D Solutions Pte Ltd
5 stars - based on 113 reviews

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