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   Consumer Reviews of 5D Solutions Pte Ltd
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4.9
 
113 Consumer Reviews
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Technical Expertise
4.9 Customer Service
5.0
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Value for money
4.9 Outlet Experience
4.9

review user
Daryl Chew, reviewed on Facebook
Kudos and keep up the excellent work!  Posted on 03-Aug-2018
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
My last few experiences with previous detailers didn't leave me with confidence in their products anymore. Thus, back in April this year I went to research for a new detailer and to see what technologies are currently available on the market. In my research I came across 5D and their offering of 9H nano glass coatings. Read many positive reviews about what they do and their professional service. I then submitted an enquiry via the website and started conversations with Sam. Sam is simply a pleasure to interact with. He is very responsive over WhatsApp and is happy to explain everything you need to know before you make any decisions. Like many have said here, there is no hard sell. All the package pricings are made known upfront along with a list of exactly what you will get and the services provided. I chose the 7 year package as my car was already 2 years old. The 5D team are also extremely friendly and will chat with you if you wish. They go about their work with the utmost care and professionalism, and genuinely look like they're having a good time and enjoying themselves. After the chemical wash, Sam invited me to personally see what happens. It's amazing to see the amount of iron particles that stick to the paint unseen to the naked eye as evidenced by the purple streaks everywhere. (You can't wash this off yourself!). I thought this was quite cool to see from a customer perspective. In no time was the car then moved for the application of the coating layers. Even after only an hour's work the car was already so shiny which inherently brings a smile to the face. To cut the story short, I probably blinded people on the drive home! Before you leave, Sam will walk you through what the team has done, and how to wash your car to maintain the coating and shine. He'll even let you in on a few secret gems here and there if you listen carefully and ask the right questions. It is now 3.5 months since my visit and I'm happy to say that the product is excellent. The coating is a godsend for washing, and my car always looks new. One word of advice for all you folks considering or who already have visited 5D is to ensure you wash your car every 1-2 weeks. If there are obvious dark patches or discolourations then act to remove those ASAP, even if it's with just a wet tissue (light brush with no rubbing!). I made the mistake of not doing so with some rain run-off from my car porch so there are some light stains visible on my car. I'll see if the team here can buff it off when I bring it back for a wash and a reapplication of the oleophobic coating. Thank you, Sam and the 5D team! I am writing this review from your office waiting as my second car is getting worked on. You've made the choice for my second car so easy! :) Kudos and keep up the excellent work! - Daryl Chew
 

review user
Koe Sj, reviewed on Facebook
Love their services  Posted on 28-Jul-2018
  • Customer Service5.0
  • Value for money5.0
Love their services and price is within affordable range. - Koe Sj
 

review user
Ziv Wei Guang, reviewed on Facebook
Total trust and satisfaction with Sam and 5D!  Posted on 27-Jul-2018
  • Customer Service5.0
  • Outlet Experience5.0
Sam was meticulous with his work and patient when explaining the difference between the different packages and for providing a detailed comparison of the industry providers. Total trust and satisfaction with Sam and 5D! Thanks Sam! - Ziv Wei Guang
 

review user
Kelvin Woo, reviewed on Facebook
Super responsive and reassuring  Posted on 16-Jul-2018
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
After reading so many good comments about this place, I decided to give Sam and his colleagues a chance. The relationship started with simple questions over sms and I found Sam to be super responsive and reassuring. The relationship then went on to the next stage where I took my car down and his trusted assistant Mike walked me through the different ceramic coatings packages and and even Stek paint protection film, taking the time to explain the products, and allowing me time to think on my own time. No hard selling which is what I like. After deciding, Sam and his team of groomers then meticulously went through each step of the grooming process to wash, clean, dry, wax, special coat, check, re-coat, re-check, touch-up, re-coat, double-check, etc... over more than 8 hours. All these were also conducted in 3 different rooms so you know these guys are super serious about ensuring your car gets the correct treatment. You can also see for yourself that at every step of the process, the passion was just plain for all to see. It felt even more gratifying when you know Sam the boss is on site at every step getting "dirty", and also doing the cleaning, coating, checking, etc... After the whole session, Sam will then take you a walk around your newly polished car to talk you through what his team has done, and what else one needs to do to maintain the shine on the car (literally from top to bottom). He then reminds you to bring the car back a week later for him to go through one round of car wash (so you know how to do it on your own) and also to do another check that you're satisfied and that nothing was missed out. Today, I went back for my follow-up visit, and it was equally impressed with the car wash and mini training session on how to maintain your ceramic-coated car. I would recommend Sam and his team if you're keen to see what they can do for your (new or old) car. If you wish to stay during the entire 8 hour session, I know Sam does not mind either (although there is no really concern for you to) so you know how much hard work goes into undoing all bad work done on your car previously, doing a simple ceramic coating or getting paint protection film for your car. I was one of the few who stayed that day and fortunately met a few of his customers coming back for a car wash and new additional jobs, and all vouched for Sam and his team, reassuring you that you have placed your faith in the right place. Keep up the great work Sam. - Kelvin Woo
 

review user
Clement Xiao, reviewed on Facebook
Very patient and good service  Posted on 30-Jun-2018
  • Customer Service5.0
  • Outlet Experience5.0
We were looking around for Paint protection services and found 5D solutions. Sam was very patient when explaining to us the services he provided. We went down to take a look at his workshop and found out that our car would be in safe hands with Sam. Would certainly recommend 5D solutions! - Clement Xiao
 

review user
Tang Jun Hao, reviewed on Facebook
Highly Recommended.  Posted on 19-Jun-2018
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
Highly Recommended. Excellent service from Sam and his team, very professional and friendly. Keep up the excellent work. - Tang Jun Hao
 

review user
Benny Au, reviewed on Facebook
Amazing workmanship  Posted on 19-Jun-2018
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
Amazing workmanship done on my vehicle and the team is very meticulous with their craft. They even helped to spot out a dent on the roof on my vehicle and arranged it to be mended. Mike has been helpful throughout the whole process with periodic updates with regards to the work being done on my vehicle. Thanks Mike for all the help and reccommendations. Definitely will recommend to all who wants to do a PPS for their vehicle! - Benny Au
 

review user
Gary Heng, reviewed on Facebook
Incredible work!  Posted on 18-Jun-2018
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Like all others who were impressed with 5D Solutions' services, I had a wonderful experience in doing my interior and exterior coat with them. From a sound product, systematic approach, segregated areas for different processes and a meticulous team of experts, 5D Solutions delivers a flawless end-result. Thank you 5D Solutions' team for the incredible work! - Gary Heng
 

review user
Victor Chew, reviewed on Facebook
Keep up the good work  Posted on 13-Jun-2018
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I collected my new Forester 2.0i-L Sports recently. After careful consideration, price comparation and a guided tour around 5D, I decided to give Sam the job. I took up his Extreme Plus package with no regrets. This is upon seeing the end results. Although there are many applicators and products for ceramic coatings in the market, Kubebond is one of the fews with certifications. As good applicator, the layout of Sam's car spa workshop is very systematic. With car wash in one section, polishing and applying ceramic coatings in another two confined air-conditioned sections. This is important as atmosphere dust must kept to the minimal. I stayed there throughout the 8hrs session on my car and I can see Sam and his guys are very detail with their customer's cars. Keep up the good work. - Victor Chew
 

review user
Jonathan Phay, reviewed on Facebook
Super satisfied by the professional service  Posted on 13-Jun-2018
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Super satisfied by the professional service from Sam and his dedicated team at 5D Solutions. Opted for the Nano Ceramic Paint Protection System using the Kube Bond Diamond 9H Ceramic Glass Coating that forms a transparent protective layer over the car's paint surface. Had the treatment done about a month back and the gloss and hydrophobic properties remain! Also significantly cut down the time and frequency of washing my car since dirt and road from roll right off under a high pressure water spray! - Jonathan Phay
 

review user
HZ Koh, reviewed on Facebook
Good service provided  Posted on 07-Jun-2018
  • Customer Service5.0
  • Value for money5.0
Good service provided. Keeps me update on each steps they did. Photos and videos of before and after was sent to me frequently as updates. Good price for such a good work and services. Recommend for people who intend to do coating and polishing for your car. - HZ Koh
 

review user
Jack Sparrow, reviewed on Google
No regrets with the product and service  Posted on 14-May-2018
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Was totally new to protective car coatings and did lots of searches and readings. Of vendors I contacted, only few provided good, understanding responses to my queries (5D being one of them). I found 5D Solutions to be very accomodating and took lots of effort to make sure I understood the package and product that was being offered! Person I contacted, Sam, really took the time to explain this product despite having other clients to attend to. For a car owner new to ceramic coating I appreciated the info Sam provided. Quality and care they put into coating my car was amazing! They even identified minor defects on my car made the automaker wonder who I sent my car to! Car looks great, ceramic coating and glass shield are working as it should. Easy to clean dirt away with just a wipe of wet tissue or microfiber and with just a spray of water the car looks like it got waxed! No regrets with the product and service that 5D Solutions provided! Keep up the good service Sam and team! - Jack Sparrow
 

review user
Raihan Hj Abdullah, reviewed on Facebook
Amazing job!  Posted on 07-May-2018
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Am super impressed with the service I received fr the team of 5D Solutions. The team did a pest fumigation on my car. Enquiries were always promptly replied. The place was super clean, the staff was very polite and professional, greeting me immediately and did an amazing job! Sam gave me useful tips on maintaining a pest free car henceforth. The charge was reasonable but more importantly, service was commendable. Highly recommended! - Raihan Hj Abdullah
 

review user
K C Yap, reviewed on Google
Very details  Posted on 01-Apr-2018
  • Technical Expertise4.0
  • Outlet Experience4.0
They really pay afternoon to details - K C Yap
 

review user
Chan Wei Jie Clement, reviewed on Facebook
Thumbs up!  Posted on 31-Mar-2018
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Awesome team, good service good workmanship! Managed to restore my car's paint work just like the day I took collection of my car thumbs up! - Chan Wei Jie Clement
 
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Merchant Logo 5D Solutions Pte Ltd
5 stars - based on 113 reviews

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