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   Consumer Reviews of Vin's Motor Pte Ltd
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4.9
 
123 Consumer Reviews
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Technical Expertise
4.9 Customer Service
5.0
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Value for money
4.8 Outlet Experience
4.9
CalvinHo69
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 09-Dec-2023
Good customer service by Elaine  Posted on 09-Dec-2023
My car was repaired through insurance claim through Vin's motor Pte Ltd. Elaine processed my claim on the other party and arranged for a replacement car. The turnaround for the repair was timely in about 3 days. The total claim was also made on the other party. Throughout the process, Elaine kept in touch with me to ensure that I'm updated. Best service!
 
review user
Suriyaa, Owner of Toyota Vios, verified customer
Quick and reliable service  Posted on 30-Nov-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Eric assisted me throughout the process of submitting my insurance claims and the repair of my vehicle due to an accident. Quick and reliable service! Will definitely recommend them to anyone looking for help after any accident and even for your regular automotive needs and maintenance. - Suriyaa, Owner of Toyota Vios SJY52--S
 
christowatch
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 24-Nov-2023
Good experience  Posted on 24-Nov-2023
Went to Vin's to make an insurance claim and the staff there Eric made the experience smooth and reassuring. His followup was very good and the quality of the body repair works at Vin's is of high quality. Highly recommended!
 
review user
Mun Hing Lim, Owner of Honda Odyssey, verified customer
Fantastic service and great customer experience.  Posted on 23-Nov-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Fantastic service and great customer experience. Vin’s staff are very professional and knowledgeable. Very patient in hearing me out and understanding what is required for the fixing of my car. Adhered to the time duration as promised. Highly highly recommended. Definitely going to refer all my friends and relatives to Vin’s. 👍👍👍 - Mun Hing Lim, Owner of Honda Odyssey SMS87--J
 
review user
Zhang Jiexin, Owner of Suzuki SX4, verified customer
Trustworthy place!  Posted on 23-Oct-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Had my first car accident and was at a loss of what to do. My insurer told us to go to this workshop. Was very lucky to have Elaine attend to us and walk us through the admin and all the details. She was very reassuring and comforting; something that we need as we were in a panic mode. The result of the repair is great. Trustworthy place! - Zhang Jiexin, Owner of Suzuki SX4 SJY39--S
 
Mol
Mol
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 20-Oct-2023
Great Service  Posted on 20-Oct-2023
I got rear ended and went to Vin's, they handled my third party claim swiftly with clear explanations and advice to me. The whole process was professional and efficient. Eric was very helpful and kept me updated. Got my car back within one week!
 
review user
Molly Eng, Owner of Honda Vezel, verified customer
Whole process was efficient  Posted on 20-Oct-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Had an accident and went to Vin’s, the whole process was efficient, good advice given, fast service. Eric helped me a lot and always quick response back. Got my car back in one week! - Molly Eng, Owner of Honda Vezel SLV29--C
 
review user
Syed Izzat, Owner of Honda Vezel, verified customer
Extremely grateful to have Elaine Lee assist me to ensure my car is in showroom condition once I leave Vins Auto!  Posted on 24-Sep-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
If you have any queries on insurance related or accident coverage, I strongly suggest to look for Elaine. She is sincere and listen to your situation then do her very best to assist you. Extremely grateful to have Elaine Lee assist me to ensure my car is in showroom condition once I leave Vins Auto! - Syed Izzat, Owner of Honda Vezel SNJ35--C
 
review user
Peng Li, Owner of Mazda 3, verified customer
Workshop offers outstanding and timely assistance  Posted on 13-Sep-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
The workshop offers outstanding and timely assistance. Miss Elaine, one of the staff members, consistently demonstrates exceptional efficiency and thoughtfulness. She not only responds promptly but also goes above and beyond by dedicating herself to tasks even after regular working hours. - Peng Li, Owner of Mazda 3 SJN95--C
 
review user
Eric Loh, Owner of Honda Shuttle, verified customer
Professional and pleasant experience  Posted on 07-Sep-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Had a chain collision and went back to Vin's Automotive to make an accident report in April on a Sunday afternoon. Elaine was quick to point out the party at fault after viewing the dash cam which makes me totally impressed with her professionalism. - Eric Loh, Owner of Honda Shuttle SLB32--C
 
review user
Aaron, Owner of Toyota Camry, verified customer
Show professionalism in handling my accident claims  Posted on 05-Sep-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Elaine show professionalism in handling my accident claims and knowing that I need my car quite urgently she tried her best to complete al the necessary repairs at the shortest time possible. A nice personnel to interact with - Aaron, Owner of Toyota Camry SNB73--L
 
review user
Gary, Owner of Toyota Harrier, verified customer
Fast and efficient service  Posted on 30-Aug-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Fast and efficient service by Elaine for windscreen claim . Took 1 day to file and order to fixing. Greatly recommended - Gary, Owner of Toyota Harrier SLG4--E
 
amirgani06
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 09-Jul-2023
2 thumbs up  Posted on 28-Aug-2023
Vins auto has been a godsend. Theres been very professional with their approached. Eric and Raymond from Vins auto is friendly and approachable with any queries you have.
 
Jenshs
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 08-Aug-2023
Good help and service !  Posted on 21-Aug-2023
Friendly and helpful advice in handling accident reporting. The repair of the car was also handled beautifully.
 
review user
Noelle Low, Owner of Volvo XC60, verified customer
Very professional and responsive!  Posted on 07-Aug-2023
  • Technical Expertise4.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience4.0
I got involved in an accident in May 2023 and visited Vin car! Elaine attended to me. She is very professional and responsive! Keeps me updated on the status of the claims! Highly recommend. - Noelle Low, Owner of Volvo XC60 SKN33--T
 
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Merchant Logo Vin's Motor Pte Ltd
5 stars - based on 123 reviews

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