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Consumer Reviews of Beng Heng Tyres Batteries Pte Ltd (Sin Ming) | ||||||||||||||||||
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Bad after sales service, rude attitude and ridiculous pricing | Posted on 08-Apr-2015 | |
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- Technical Expertise2.0
- Customer Service1.0
- Value for money1.0
- Outlet Experience1.0
Specialized in tyres and batteries | Posted on 27-Dec-2014 | |
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- Technical Expertise4.0
- Customer Service3.0
- Value for money4.0
- Outlet Experience4.0
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Beng Heng Tyres Batteries Pte Ltd (Sin Ming)
2
stars - based on 3 reviews
Immediately on arrival, before the car was even unloaded, a worker in the shop rolled new tyre out and laid it beside the car, even though I indicated that the car only needed a repair to a puncture.
After the car was unloaded, the lady manager also tried to suggest that I should change the tyre but I insisted on repair, having been shown a nail embedded in the face of the tyre.
However, I make the mistake of not sticking close to the worker to observe all the actions of the worker. After the tyre was removed from the rim, I was shown a screw partially embedded obliquely in the inside of the tyre. This was such that it was driven into the side-wall of the tyre, with the head of the screw being on the inside of the tyre but not penetrating through the side-wall. See attached photo.
The worker insisted that this was what he saw, when I questioned how a screw could have been inside the type and better still driven into the side wall with the head on the inside of the type.
While I did not witness the act, I have no doubt that the screw was simply driven by hand into the inside side wall, so that I have no choice but to replace the tyre.
1 Review Photo(s)