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   Consumer Reviews of KINTO Singapore Pte Ltd
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5.0
 
72 Consumer Reviews
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Technical Expertise
5.0 Customer Service
5.0
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Value for money
5.0 Outlet Experience
5.0

nirzhamshah
Neutral Newbie
3 reviews
0 points
0 forum posts Joined on 25-Mar-2023
Excellent KINTO Share Services for Short-Term Rental  Posted on 24-Jul-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Kick started my inquiry on 17/7/2023 and got a speedy response with 1 hour on the same day. Types of vehicles available, price, deposit and access image were shared together with the various possible locations to pick up your vehicle however I opted their delivery/pick up service for $10/way for convenience and love this additional service.

Once I had confirmed the type of vehicle I wanted, the rest was smooth as ice. Submitted my IC & Driving License for contract preparation, received the document next day, read and review and e-sign via Adobe Signed done very EASY and returned. Next follows paying the deposit via PayNow (QR) and it was done.

Rented Toyota Sienta from 22/7/2023 to 24/7/2023. Car was approximately 2-3 years old, very well maintained, cleaned, not damage and no bad smell from regularly used car-sharing platform cars. Car was delivered promptly as promise between 10am to 10.30am. Walk around the car together, marking scratches, dents, cracks, (if any) but greatly there was none major except use & Wear mild scratches (not visible) to be honest but thankful the person in charge was honest and applaud her for her integrity. Paid the balance payment via PayNow, got the keys and we enjoyed a 2-day drive of this car with 2 adults and 5 kids.

Returning was just as ease, person in charge contact me that she will be arriving at 11.30am, arrived on time. Returned the key, walk through one more time to check the car for damages (Thankfully there was none). Sign the returned Delivery Order (DO) and all was done under 15 mins.

Sorry for the long post, since this was my first and will not be going to be my last, thought I share in more details so that if ever anyone is seeking for a short-term car renting platform, do consider them. Though they may not have an app yet like some other car-sharing-platform but trust their speed, professionalism and knowledge was not at all compromised in anyway.

Lastly, I want to extend my heartiest Thank You to "FILA" (paiseh did not get her full name) for responding to all my queries, chats, logs and selecting a beautiful car for me and my family. Your personality and splendid services really make a difference to how we are engaged and supported. A very big Thank you once again and Isabella says "Hi". Cheers to Fila and Kinto Share Team! (Jiayou)

4 Review Photo(s)

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review user
Rizqmi Maclaine, reviewed on Facebook
Had a good time renting from KINTO  Posted on 25-Apr-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Had a good time renting from KINTO Singapore for my first 3 days of Hari Raya and will look forward to rent from them again ! The transaction was very smooth and the customer service was excellent! Special thanks to Cai Ying for making things happen ! - Rizqmi Maclaine
 

review user
Rizqmi Maclaine, reviewed on Facebook
Transaction very smooth & customer service was excellent!  Posted on 25-Apr-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Had a good time renting from KINTO Singapore for my first 3 days of Hari Raya and will look forward to rent from them again! The transaction was very smooth and the customer service was excellent! Special thanks to Cai Ying for making things happen! - Rizqmi Maclaine
 

review user
M Razali Masod, reviewed on Facebook
A very seamless car renting experience  Posted on 24-Apr-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
A very seamless car renting experience. Will definitely engage them for future usage! Thank you! - M Razali Masod
 

review user
Junyi Yee, reviewed on Facebook
Alvin is very knowledgeable and helpful  Posted on 20-Apr-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
Very appreciative of Alvin who provided me with excellent service since the day I enquired on their website. He is very knowledgeable and also very helpful, making the whole leasing process an enjoyable one. - Junyi Yee
 

review user
Pei-San Chow, reviewed on Facebook
Excellent service from Jeff Ngooi  Posted on 06-Apr-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Excellent service from Jeff Ngooi - highly recommended! He listened to our requirements to source the right car for us, super helpful and always responsive. The whole leasing process was hassle-free and very smooth! - Pei-San Chow
 

review user
Winston Pui, reviewed on Facebook
I give 5 to Ms Sophie  Posted on 14-Jan-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
I give 5 to miss Sophie Lee for your very very good information and customer service. - Winston Pui
 

review user
Bill James, reviewed on Facebook
Renting a car from KINTO has been pleasantly smooth  Posted on 12-Jan-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Renting a car from KINTO has been pleasantly smooth. Especially with the help of Ms Sophie Lee. She was really efficient with her replies, professional and she tried her very best to help us even during odd hours of work. Once again, thank you very much KINTO and Sophie for all the help - Bill James
 

review user
CK Liaw, reviewed on Facebook
Kudo to Jeff for assisting me in getting the leased car within my budget  Posted on 08-Jan-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Kudo to Jeff for assisting me in getting the leased car within my budget. The proactive approach & customer service is highly appreciated, thank you ! Will recommend for others. - CK Liaw
 

review user
Di Naz, reviewed on Facebook
Stress free and pleasant  Posted on 03-Jan-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I had a wonderful experience leasing a car from KINTO. The process was stress free and pleasant. Alvin was very thorough and knowledgeable. He was able to find me a vehicle that suited my needs. - Di Naz
 

review user
Laiyie Loke, reviewed on Facebook
Joanne's service makes you feel every cents is worth!  Posted on 28-Dec-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Love the service provided by Joanne, she's such an awesome account manager that makes you feel every cents is worth! Her follow up and prompt response always ease customer's mind from all tedious car problems. - Laiyie Loke
 

review user
Ang Chee Eng, reviewed on Facebook
Information that given by Mr Jeff is so clear & very detail  Posted on 21-Dec-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
Thank you so much on the service & assistance that Mr Jeff Ngooi provided He is very helpful. All the information that given by him is so clear & very detail. Thanks again Mr Jeff. Will recommend my friends if they need this services - Ang Chee Eng
 

review user
Azman Norman, reviewed on Facebook
Truly satisfied with Alvin sales services very transparent  Posted on 11-Dec-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Strongly recommended good customer services before and after. Truly satisfied with Alvin sales services very transparent...kudos! - Azman Norman
 

review user
Paul Brown, reviewed on Facebook
Kinto has been fantastic to work with  Posted on 26-Oct-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Kinto has been fantastic to work with. Jeff Ngooi was my initial contact and he's really made the process of renting a car easy. We chose to save a bit and rent a slightly used vehicle. Great choice for us. Highly recommended! - Paul Brown
 

review user
Jeremy Ng, reviewed on Facebook
Awesome service from Alvin Taka  Posted on 08-Oct-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
An awesome service from Alvin Taka. He goes beyond his boundary to understand my concerns. And delivered a car that is well cleaned up. I am very pleased and will definitely return and recommend Kinto - Jeremy Ng
 
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Merchant Logo KINTO Singapore Pte Ltd
5 stars - based on 72 reviews

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