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Royalty Auto

Consumer Reviews of Royalty Auto

4.8

19 Consumer Reviews

Technical Expertise	4.8	Customer Service	4.9

Value for money	4.8	Outlet Experience	4.8

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Chloe, Rented Volkswagen Tiguan, verified customer

Affordable brand new cars!

Posted on 25-Dec-2021

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Excellent service from ronald and his team. brand new vehicle with affordable pricing and deliver to my house with the deliver service. They have a wide variety of selection will definitely recommend to my friends. - Chloe, Rented Volkswagen Tiguan SLB7--X

Pamela Lim, Owner of Mercedes Benz A200, verified customer

Great service

Posted on 05-Aug-2021

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

great service, will help in all ways. Ronald is a great sales and his team too. - Pamela Lim, Owner of Mercedes Benz A200 SMZ34--H

Goh Liang Yi, RentedToyota Harrier, verified customer

Consistent follow up

Posted on 05-Aug-2021

Technical Expertise4.0
Customer Service4.0
Value for money3.0
Outlet Experience3.0

Consistent follow up / reminder from the sales in charge (Ronald) for car servicing, in case we missed out or forgets it. Also, Ronald is responsive on whatever we asked. - Goh Liang Yi, RentedToyota Harrier SMX93--B

Rueben, Rented Volkswagen Scirocco, verified customer

Helpful and knowledgeable

Posted on 03-Aug-2021

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Ronald was very helpful during my long term lease and also very knowledgeable with car faults and always provided me with prompt service at all times of the day. - Rueben, Rented Volkswagen Scirocco SMP12--U

S. Ng, Rented Volkswagen Golf, verified customer

Recommended Leasing company

Posted on 01-Aug-2021

Technical Expertise4.0
Customer Service5.0
Value for money4.0
Outlet Experience5.0

Bernard, Ronald and Belle were very helpful and responsive to my lease. They were able to meet my needs for the car that I wanted. I would much recommend considering them when I want to buy or lease a car. Thank you. - S. Ng, Rented Volkswagen Golf SJT4--T

Vivek Kaul, Rented Volvo XC60, verified customer

Fantastic service

Posted on 01-Aug-2021

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Royalty Auto offers fantastic service! They have a team of great staff! - Vivek Kaul, Rented Volvo XC60 SNA51--J

Melvin, Rented MercedesBenz GLC300, verified customer

Fast & efficient

Posted on 01-Aug-2021

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Efficient, fast service and good price from Royalty car rental team highly recommended. would recommend them to my other friend too! - Melvin, Rented Mercedes-Benz GLC300 SNA64--K

JD Tan, Rented MercedesBenz, verified customer

Thanks Annabelle

Posted on 22-Jan-2021

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Was served by annabelle. She’s fast, polite and very efficient. I was comparing between 3-4 shops before I chose her. Very satisfied with her services. Thumbs up👍👍👍 - JD Tan, Rented Mercedes-Benz SMS96--C

	Jordanparries

Neutral Newbie

2 reviews

0 points

0 forum posts Joined on 21-Jun-2020

Great Experience!

Posted on 21-Jun-2020

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

3rd time renting at SG Car Choice and i must say, excellent service compared to prior experiences with other third party rental companies. Cars are in good condition and are as described online. No hidden terms or clauses. Wonderful staff, great service, well maintained vehicles Kudos to Ronald and the team.

	Scarlettyy

Neutral Newbie

1 reviews

0 points

0 forum posts Joined on 03-May-2020

Great Experience

Posted on 02-May-2020

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Car was in tip top condition. Definitely worth the price with professional service and response time was swift! Would like to say a big THANK YOU to Ronald who attended to me. Decided to give it a go after getting numerous positive feedback from friends. Impressive!

	Wendy40

Neutral Newbie

1 reviews

0 points

0 forum posts Joined on 02-May-2020

Good Service and Condition

Posted on 01-May-2020

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Fast response from rental company and Car is in good condition. Happy with the the good service and would recommend to others. Will definitely rent from this company again if required.

	spy5115

Neutral Newbie

1 reviews

0 points

0 forum posts Joined on 26-Feb-2020

Lots of selection

Posted on 25-Feb-2020

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Wanted to look for car to lease. Given alot of selection and best price given. Consider one of the best rental company in sg cause they will try to give you more option on their available cars.

	JeffreyTan_139911

Neutral Newbie

1 reviews

0 points

0 forum posts Joined on 11-Oct-2014

Humble and Great Man

Posted on 24-Feb-2020

Technical Expertise4.0
Customer Service4.0
Value for money4.0
Outlet Experience4.0

Firstly, so sorry for my "So many Question asked" The troublesome me as your walk in customer last week and answer all my question for my rental car thank for recommend me as i always have a worried feeling dealer were out there to cheat n earn our hard earn monies
Last but not least THANK YOU Mr Lee for your help and i greatly appreciatly your service n help one words for this man humble cum friendly definitly will intro ppl if theres any dont forget to treat me drink coffee if closed deal . Thumbs up for ya bro 👍👍

	Fre18

Neutral Newbie

1 reviews

0 points

0 forum posts Joined on 24-Feb-2020

Friendly and good outlet service

Posted on 23-Feb-2020

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Been to their outlet with good service . Even have coffee serve at their Commonwealth outlet cars and coffee. Good price and friendly staff!

	gy21

Neutral Newbie

1 reviews

0 points

0 forum posts Joined on 24-Feb-2020

Highly recommended

Posted on 23-Feb-2020

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Been searching high and low for the best car rental.
Reliable, easy peasy and ease of mind.
Top notch service and therefore highly recommended!

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