Have been with this company since the 3 years ago.

Customer relations are improving as they years go on. Had a radiator change few months ago for a 2nd hand car that I had bought. Company called up a few days later to check on whether the repair is ok and if there are any problems.

Easy comms via Whatsapp and reply would be rather fast.

With a lot of repair shops popping up, customer service and price is definitely an area to look for. Together with technical expertise as well as service quality.