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   Consumer Reviews of Trans Eurokars Service Centre (Mazda)
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1.6
 
3 Consumer Reviews
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Technical Expertise
2.0 Customer Service
1.5
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Value for money
2.0 Outlet Experience
2.0

MRSCHIANG
Neutral Newbie
2 reviews
0 points
0 forum posts Joined on 25-Jan-2024
Mazda spoilt my IU during servicing  Posted on 24-Jan-2024
Awful service at TransEurokars at Leng Kee. Sent in my Mazda for servicing and the IU was not working after servicing. Worked fine before. (They did rewiring for new camera during servicing). But claim not their responsibility. No apology. I'm now at Vicom getting IU replaced. Dont think I'll service my car with Mazda anymore. Not trustworthy.
 

review user
Kaustab Roy, Owner of Mazda 6, verified customer
Very disappointed with the service  Posted on 21-Nov-2022
  • Technical Expertise3.0
  • Customer Service1.0
  • Value for money2.0
  • Outlet Experience2.0
Very disappointed with the service. Brought by car in for claim repair. Had to wait for almost 3 hours! The officer was kind of discouraging for 3rd party claim and said that it will take 7 days for estimates as they are short staffed ! - Kaustab Roy, Owner of Mazda 6 SMM92--U
 

Sweetiepie
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 21-Dec-2011
RE - KNOCKING NOISE GOT WORSE AFTER RAINING IS OVER  Posted on 04-Jan-2017
  • Technical Expertise1.0
  • Customer Service2.0
  • Value for money2.0
  • Outlet Experience2.0
My name: Johnny Chua, Contact 96176638.

I have a knocking noise problem since I collected my Mazda 3 in November 2016 till today (04/01/2017). I made this complaint since the first, 2nd & 3rd servicing, though they have checked and changed the bush on the axial arm but the problem still there, why???

Well, I just make another servicing appointment for this coming 25/01/2017 and really hope that they can solve the knocking noise problem. I feel that maybe both front/back axial arm have problem instead of just greasing or changing the bush. This knocking noise problem got worse whenever after the rain is over. Felt quite being cheated because this is a new car and why can't the mechanic solve the knocking noise problem.

Even I have this problem, I still recommended my friend the buy this Mazda 3 which he bought it. I have seated on his car but his car didn't have this knocking noise at all.

If this problem still persist, how to continues to recommend my other friends to buy. Therefore, please do help solve this knocking noise problem asap.

Thanks
Johnny Chua
96176638
 
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Merchant Logo Trans Eurokars Service Centre (Mazda)
2 stars - based on 3 reviews

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