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   Consumer Reviews of MSP Far East Pte Ltd
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4.9
 
136 Consumer Reviews
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Technical Expertise
5.0 Customer Service
4.8
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Value for money
5.0 Outlet Experience
4.7

hammerchung380
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 23-Nov-2017
GREAT WORKSHOP  Posted on 23-Nov-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I have nothing but positive things to say about Calvin at MSP. Calvin is bluntly honest, efficient, and truly cares about his business and customers. I say blunty because he doesn't bother if truth hurts. However, he does an outstanding job, and he knows BMWs like no one else.

I have an older BMW that has had some issues over the past few years. I have been taken advantage of by mechanics in the past and very wary every new mechanic. Before I found Calvin(MSP) , I was diagnosed with a $3,000-$4,000 fix by two other mechanics to fit my BMW E36 (past down by my beloved Dad). So, this car have sentimental value to me. I came to Calvin based on the reviews for a third opinion. Turns out none of the other "German specialists" I had seen prior to him knew what they were talking about. Calvin and his mechanic fixed the problem for half the amount and still managed to avoid any unnecessary and costly changes. And I know my old car parts are not easily available but Calvin got it running fine. My car now isn't vibrating and is running fine and very very smooth. He's trustworthy, and he knows what he's doing.

I am not the type to write review, but the exceptional service and price to restore my beloved car, I'm truly appreciative & Grateful. Calvin is a truly knowledgeable mechanic as well as high intellect (surprising) , a nice guy, and an honest man. If you have a Porsche or BMW, do yourself a favor and bring it to Calvin.

Hammer
Management Response by MSP Far East Pte Ltd
31-Jul-2018

Hammer! Thank you for appreciating our honesty is explaining your car to you. A mutual understanding between both parties goes a long way in getting a car back on the road where it belongs. And thank you for appreciating our work enough to take your time to write a meaningful review for us. This really touched our hearts. Thanks!

 

melvynlee
Neutral Newbie
2 reviews
1 points
3 forum posts Joined on 08-Jul-2016
Best experience with a mechanic; skillful, trustworthy service.  Posted on 20-Nov-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I would like to share my brief experience with Calvin from MSP Far East. I sent an AUDI A4 for pre-purchase inspection, even though it was a last minute request, he was able to accommodate the request and was able to check the car thoroughly, giving tips on what to do, etc, even though I might not be able to use his service that often due to the car still being under warranty. Did not mind spending his time to give me his blunt and honest opinion, which really helped me alot. All car owners who needs a reliable mechanic should not hesitate to go down to MSP and look for Colin as he is by far the most reliable and honest mechanic that I've seen so far. Once my car warranty is over, this workshop will be the only workshop that I'd go, no doubts about that. Thanks Calvin for your help and patience.
 

DAVE234
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 15-Nov-2017
FANTASTIC  Posted on 15-Nov-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
These guys are absolutely fantastic, we take our VW Passat to them anytime it needs work. It's nice to go to a mechanic that will take the time to explain to you what is wrong and doesn't mind pointing out things truthfully to me and it means some changes that I have to make. As I realised I save more as my mileage is quite high due to my profession.

I've found them to be extremely honest and always affordable. I was provided Pictures and Videos of the repairs done. Once I had them replace my timing belt and when it began to make a noise and Calvin took a day to fix the problem at no additional costs. These guys stand by their work and that is a refreshing trait to find with a mechanic. Can't recommend them enough.

Dave
 

LARRYSEAH370
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 21-Sep-2017
PREFERRED Auto Workshop!  Posted on 21-Sep-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience4.0
Went to a Dealer Autoshop, attended by non english speaking chinese Mechanic & Told me my mechatronic need replacement & Will cost >$5000 !! Heng I had been in Singapore long enough to catch on some chinese & Singlish. Point is ... I had done a replacement just the year before with this same Dealer!! Does a complicated component like Mechatronic's wear & Tear WITHIN only 1 year ??

When I went to other workshops, all gave me a 10 points list to change !! My last resort was to try bottom of my To-Call List – MSP. I drove over and had my free diagnostics done. Only a Sensor issue !! I had it changed and my car is performing so smooth and good. Readers, learn from my painful experience, Calvin & His team @MSP does a honest & Reliable job. Definitely my preferred Autoshop. And I "Will be back" , Calvin.

Larry

1 Review Photo(s)

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BRUCEWONG
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 19-Sep-2017
GREAT WORKSHOP  Posted on 19-Sep-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience4.0
Awesome place and great guys... My car died and the dealer told me Mechatronic is the problem and it was over $9000 to fix... I called around a few places and Calvin was like "Oh sure it just needs [some part]" Costing me just a small fraction of $9000 that the dealer quoted.

My car is back to normal... Definitely making them my mechanic when needed.

Bruce
 

Eugenejiang450
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 10-Sep-2017
AWESOME !!  Posted on 10-Sep-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience4.0
Had oil sump replaced on my A6 (which requires the engine to be lifted out). Calvin & His team provided photos and kept me informed so that I can do the necessary claim. Very much appreciated the extra work done and going the extra mile dropping my car to my office due to my busy schedule.

This one unique workshop I would recommend though deadly honest and Calvin & His team goes the extra mile without strings attached. Yes !! Believe me and it's an awesome experience. I'm bringing in my other cars and friends, see ya soon Calvin.

Eugene
 

BrianLims246
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 22-Aug-2017
GREAT JOB !  Posted on 22-Aug-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience4.0
All I can say about MSP (Calvin & His team) is nothing but the best. I owned a Audi A6 and had spark plugs done then had to had the ABS rebuilt then a wheel bearing and hub repaired & Calvin keep me updated as the repairs progresses & They went out of their way to get it done at a fraction of cost at the dealer. I have no problem taking my another new car I just bought to them and I always recommend them to everyone even my son now takes his Mazda 3 to MSP. Thanks, you guys are great !!

1 Review Photo(s)

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LEOJIAN
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 28-Jul-2017
100% SATISFIED  Posted on 27-Jul-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I have been taking all of my vehicles there for 1 year. Calvin & His team, they are amazing people and their services is outstanding. Furthermore, you will not get a better price quote. They are very honest and will be upfront with you... They are a one stop shop.... You will not be disappointed

Calvin is absolutely very direct and honest, affordable, responsive and performs high quality work. He showed me each stage of my car overhaul with video & Pictures. Which workshop bother to take pictures and update you ? So, I'm 100% Satisfied.
 

DaisynDanny
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 26-Jul-2017
BRILLIANT  Posted on 26-Jul-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience4.0
Calvin & His team delivered on its promise. They examined my cars, a Porsche Cayenne & A Audi A6 and told me what needed to be done and accomplished it at the most reasonable price. Additionally, they detailed the car and returned it to me to my office and home looking fantastic & Smelling great. I'm trusting him to take care of my precious and would highly recommend this workshop anytime.
Management Response by MSP Far East Pte Ltd
31-Jul-2018

Thanks so much for taking the time to write this. We do take pride in every car we work on and we appreciate that you noticed the detailing. Very kind words, thank you once again.

 

RogerYi
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 06-Jul-2017
RELIABLE  Posted on 05-Jul-2017
  • Technical Expertise5.0
  • Customer Service4.0
  • Value for money5.0
  • Outlet Experience2.0
Best experience I have had since my arrival from London last year, I have been hunting for a reliable & Honest Auto Workshop to take care of my beloved cars. From moment I called to the moment I drove away, I was treated like a valued customer with updates throughout. Calvin and the rest of the team know what they are talking about! Now, I can leave my cars to Calvin & Team and know they will are in good hands. Keep up the good work bro.

Roger
 

kenzolim40
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 23-May-2017
BEST WORKSHOP  Posted on 23-May-2017
  • Technical Expertise5.0
  • Customer Service4.0
  • Value for money5.0
  • Outlet Experience4.0
Taking a car to a mechanic is like going to the doctor for a body checkup, you don't want to hear or know where the problem is and you just want it fix at the quickest and cheapest and lessse pain. And many automotive workshops take advantage of customers like us. I found out even so call authorize workshops aren't what they seems to be.

So glad I found Calvin & His team. After several horrible experiences I finally said "Enough" And found MSP. They were wonderful, honest, fast and reasonable priced. I was constantly updated with stages of repair of my Porsche with pictures & Videos. To put it in perspective - I had a light that burned out on my car and the dealer charged be over $xx ; The same light on the opposite side was replaced by Calvin for only a fraction of the cost. As much as I'm grateful, I was angry the amount of trust and money I could have saved had come over to Calvin.

If you are shopping for a trustworthy workshop, look no where, my porsche group also agree Calvin & His team are supreme in knowledge and skill.

Kenzo
Management Response by MSP Far East Pte Ltd
31-Jul-2018

Hi kenzo, we are glad you appreciated the constant picture and video updates. Thank you for trusting us with your Porsche and putting in a good word with the Porsche Group. Our gratitude for your kind words show no bounds.

 

JACOB45
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 17-May-2017
FAIR PRICES  Posted on 17-May-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience4.0
Brought my Merce down and I have to say that Calvin and the guys at MSP are head and shoulders above 99% Of the mechanics I have dealt with. Yes they are nice guys, but what you really want from a mechanic is honesty and fair prices. I can tell you that you will get it all here.

Their work is thorough, the FIRST time in my driving life time, I'm showed the progress of the repairs along with pictures and videos and priced very fairly. In fact, there have been several occasions where I thought I had a big expensive issue to deal with and the guys have found a simple and cost effective solution. They are excellent at suggesting what repairs the car NEEDS; Not recommending excessive repairs. If these guys tell you it needs to be repaired you can be sure it really does.

Small shop, friendly people, plus fair rates. No wonder I have recommended them to others so many times. Give them a shot and you won't be disappointed.

Keep it up, Calvin & Team, I'm coming down again with my other cars along with my friends.
 

PennyC
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 29-Apr-2017
EXCELLENT EXPERIENCE  Posted on 28-Apr-2017
  • Technical Expertise5.0
  • Customer Service4.0
  • Value for money5.0
  • Outlet Experience5.0
I bought my Porsche Panamera to MSP for second opinion & Calvin did not lie to me and told me straight forward that he didn't know for a fact what was wrong with it, but would investigate and test it for a few days. And I mean "Did not lie" Because it is a common practice of mechanics to just throw parts at cars hoping that fixes the problem.

After 1 week he recommended to have my car opened and check. I was provided with pictures and videos on the investigation and changed the list of items advised like Power Steering Pump and a few items as well as Oil changed. When I took my car, it was gleaming clean and the engine was so smooth.

MSP, Calvin have proven honesty, excellent workmanship, and attentiveness, not to mention the excellent price.

If you love and like having your car on top performance I would totally recommend you this repair shop.

Penny
Management Response by MSP Far East Pte Ltd
31-Jul-2018

Penny! Thank you for your kind words. We love Porsches and we made sure to tend to yours like our own. We are glad you trusted us with your car and we hope to see you around soon!

 

kentwong098
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 18-Apr-2017
GOOD WORK  Posted on 17-Apr-2017
  • Technical Expertise5.0
  • Customer Service4.0
  • Value for money5.0
  • Outlet Experience4.0
Calvin & Amar was exceptionally thorough & Meticulous in their handling my beauty. I was constantly updated on the status of my Porsche Panamera repairs with pictures and videos. Their communication around any existing needs with the vehicle is thourough. I must say they are better than the original Agent. The smoothness performance of my car was better than before when I got my car. They save me a thousand of dollars by saving my Cam-Shafts from breaking . I will give them a 10/10 .

I am extremely satisfied and would recommend to anyone this workshop. Keep up the good work.

Kent

1 Review Photo(s)

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Management Response by MSP Far East Pte Ltd
31-Jul-2018

Thank you so much for your kind words Mr. Wong. Glad we managed to put a smile on your face!

 

joejones40
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 11-Feb-2017
Never Go Wrong  Posted on 11-Feb-2017
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience4.0
Calvin is outstanding in his knowledge in cars and efficient in explaining my Bentley issues. The repairs/oil changes are always done to perfection whether it's putting on a new tire or something far more complicated. The pricing is fair and reasonable. He offers concise advice when something is needed, but without any pressure. When he DO advise something, you should most probably do whatever it IS. Also, I must mention that I asked if they would take me home and I received door-to-door chauffeur Service With A Smile. You cannot go wrong taking your vehicle to MSP FAR EAST.

Joe
Management Response by MSP Far East Pte Ltd
31-Jul-2018

hi joe, Bentleys need extra care and attention when being dealth with. You have a wonderful car with amazing heritage and we're appreciative of you trusting us with your car. Thank you very much for your time taken in sharing this with us.

 
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Merchant Logo MSP Far East Pte Ltd
5 stars - based on 136 reviews

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