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   Consumer Reviews of Squad Workshop
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5.0
 
110 Consumer Reviews
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Technical Expertise
5.0 Customer Service
5.0
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Value for money
4.9 Outlet Experience
5.0

review user
Kevin Fang, reviewed on Google
Superb detailed explanation.  Posted on 23-Sep-2022
  • Technical Expertise5.0
  • Customer Service5.0
I was looking for a new workshop and was very pleased with superb detailed explaination on everything i asked. Overall, excellent service so visit them with a peace of mind. - Kevin Fang
 

review user
Farhan Jamaludin, reviewed on Google
Staff are very approachable and professional.  Posted on 22-Sep-2022
  • Technical Expertise5.0
  • Customer Service5.0
I sent my car for detailed inspection since its newly purchased COE car and wanted a peace of mind. Staff are very approachable and professional and no hard selling. Place is clean and has very comfortable wait area. This is my first workshop and will visit again for my next servicing in 2 months time! No regrets. - Farhan Jamaludin
 

review user
JJ, reviewed on Google
Honest n professional workshop!!  Posted on 21-Sep-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
Everything fm fixing appt to getting the job completed was swift n easy. Crew was solely dedicated to do my car the whole time, instead of other workshop where normally its a rush to get the job done n move on to other task. As part of the removal process, some parts that were well worn out due to age n broke(rubber hose) was replaced, no questions asked. This shows the integrity n professionalism of the crew n boss!! Will definitely recommend to anyone looking for a honest n professional workshop!! - JJ
 

review user
Damon Koh, reviewed on Google
Meticulous & Professional.  Posted on 21-Sep-2022
  • Technical Expertise5.0
  • Customer Service5.0
Royston has always been very meticulous and professional when it comes to cars. Truly passionate owner that takes pride in his work and workshop. Highly recommended! - Damon Koh
 

review user
Louis Tan, reviewed on Google
Good service!  Posted on 21-Sep-2022
  • Customer Service5.0
  • Value for money5.0
Good service at an affordable price! - Louis Tan
 

review user
Rev A7X, reviewed on Google
Highly recommend their professional service.  Posted on 21-Sep-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
Had a wonderful time here with the squad mates here! Roy helped me understand my car better Even there's sofa for us to wait and chill Highly recommend their professional service - Rev A7X
 

review user
Jayvion Goh, reviewed on Google
Friendly & Helpful.  Posted on 20-Sep-2022
  • Technical Expertise5.0
  • Customer Service5.0
Thanks Royston for taking care of my car's servicing and tuning. While observing the servicing and tuning process, I had a few questions regarding it and he did not hesitate to explain to me the whole process. I've visited many workshops in Singapore before but I can say that this is one of the most professional. They are also very friendly and helpful, I brought over a new spoiler and they helped to install it without charging for it. Definitely recommend it and will come back again for other works. - Jayvion Goh
 

review user
Aqilah AJ, reviewed on Google
Efficient service!  Posted on 20-Sep-2022
  • Technical Expertise5.0
  • Customer Service5.0
Efficient service provided and experience mechanics! - Aqilah AJ
 

review user
Lihui Yeo, reviewed on Google
Professionalism & Punctuality  Posted on 19-Sep-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
Sent my car to this workshop for basic servicing and was informed that my tyres needed changing. They did a safety check on my car and gave me a detail report which I can keep for my own reference. Royston was not pushy and was transparent about all the costs involved. Will definitely come back again. Thank you! - Lihui Yeo
 

review user
Charles Koh, reviewed on Google
Very good service.  Posted on 19-Sep-2022
  • Technical Expertise5.0
  • Customer Service5.0
Recommended by friend. Very good service. Professional. Will come back for ECU tuning. - Charles Koh
 

review user
Desmond Ong, reviewed on Facebook
Well to explain the needs and wants  Posted on 15-Sep-2022
  • Technical Expertise5.0
  • Customer Service5.0
I had did my Gearbox tuning with royston and his team recently on my Tiguan mk2. Before tuning the car, the drive smooth but wasn't at its best, imagine gear 7 on 70-80kmh and you need to throttle abit more to overtake but it doesn't down shift, it is sluggish. After tuning the car gearbox has more drivability and it always stay at the powerband. Royston doesn't hard sell, he know his stuff well to explain the needs and wants(unnecessary mods). - Desmond Ong
 

review user
Gurshan Athwal, reviewed on Facebook
Job done was fast and efficient  Posted on 19-Aug-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
First time dropping by at Squad Was impressed that my timeslot for aircon servicing was confirmed (no waiting) and that the mechanic had all the details forwarded to his phone. Little things like that leave an impression to a new customer. Well done! Job done was fast and efficient, will definitely be back. - Gurshan Athwal
 

Ryujinx
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 05-Dec-2010
A very Detailed & Data driven workshop  Posted on 16-Jun-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Chance upon this new kid on the block located at Toh Guan. Am impressed with the equipments which they had invested and the advise they provide regarding dos and donts for your beloved vehicle.
Will be checking out their car tuning services soon!
Carry on the good work!
 

review user
Chen Wei Zhi, reviewed on Facebook
Thumb up the excellent service and great work.  Posted on 13-May-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
The workshop was my 2nd-time visit. Previously Royton and jun Jia resolved my leaking air-conditioning issue, and I am very grateful. Time around came back to change my suspension, and they gave me the technical knowledge and honest experience to setup suitable for my need. Thumb up the excellent service and great work. - Chen Wei Zhi
 

review user
Keown EL, reviewed on Facebook
Efficient & professional services!  Posted on 12-May-2022
  • Technical Expertise5.0
  • Customer Service5.0
Before visiting Squad Workshop to change the TSAPA battery, I was trying to ask for a better price for the battery. But Royston refused. I was thinking, how come this guy doing business like that? The outside workshop will usually say yes if you can have a group buy or I sell you something in bundles. But I am still looking forward to changing the battery with Squad Workshop because they were trying their best to give me the best service at the price I would pay. After visiting them to change the car battery and basic setup for my stock car, I was curious about what to add for my stock car to be more powerful and responsive, for instance, changing sport suspension, air intake, turbosmart dual port diverter valve (BOV) or intercooler etc. all he refused to do for me, cause he said stock already good enough, even I changed those items won't have much different. I wanted to spend more, but he knew my needs and advised me to save money and spend money on the correct parts. Okay, in my 28 years of driving experience, I have never trusted any workshop and sent for service more than 1 time. Okay, from now onwards, I got my true love; I will stick to the best service provider I ever met and save my money for my family instead of mod or changing unnecessary parts. The professionalism and treating the customer's car like his own; I believe in Royston and JJ. They always provide the best services to their customers. Last but not least, I must thank Merly as well cause she never complained when a customer like me kept asking her this and that. What an incredible team! - Keown EL
 
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Merchant Logo Squad Workshop
5 stars - based on 110 reviews

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