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   Consumer Reviews of Squad Workshop
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5.0
 
110 Consumer Reviews
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Technical Expertise
5.0 Customer Service
5.0
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Value for money
4.9 Outlet Experience
5.0

review user
Lester Kok, reviewed on Google
Fair, honest and competent.  Posted on 06-Oct-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Fair, honest and competent. The team are always updated on the latest technological developments in cars and have in-depth knowledge on automotive products. Prices are fair, transparent and you can always be assured your car is in the best hands. Need a service, decarbonization of the engine or aftermarket upgrades to improve the ride? Squad is the place to be. I had issues with my boot mechanism and the team solved it in minutes. That's competency for you. Update: I just serviced my car's engine oil and brake fluids. Excellent service with everything done properly. - Lester Kok
 

review user
G Matdog, reviewed on Google
Great service!  Posted on 06-Oct-2022
  • Technical Expertise5.0
  • Outlet Experience5.0
Royston patiently went through and explained to me how the air conditioning worked and how his equipment diagnoses the issues throughout the testing. Great service! - G Matdog
 

review user
Ak47, reviewed on Google
Amazing knowledge about cars.  Posted on 05-Oct-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
Royston had amazing knowledge about cars and just the way he service cars speaks a lot about his passion. Had an amazing time in his garage when my car is having its needful servicing, thanks man. - Ak47
 

review user
Marco Ma, reviewed on Google
Very professional and taking pride in their works.  Posted on 05-Oct-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
I'm very grateful to Royston and Jun Jia for spending long hours of testing to identify the fault of my car suspension system, which other workshops failed to resolve. They are indeed very professional and taking pride in their works. A very neat and tidy workshop equipped with high quality tools and equipment, you can definitely trust their service with a peace of mind. Kudos to Squad Workshop. Highly recommended. - Marco Ma
 

Professional advice.  Posted on 04-Oct-2022
  • Technical Expertise5.0
  • Customer Service5.0
Started to have faulty aircon few days back on my 13yo Altis. Driving under the hot afternoon sun almost cooked me alive. Happen to saw squad workshop aircon servicing ad and decided to give it a try and it was the best decision. The guys were friendly and patiently explained to me the whats and whys on the aircon servicing done for my car. Drove home with mighty cooling air all the way home when I only set it at 24deg as I felt 23 abit too cold for me after service. Will definitely intro my friends there for their aircon issues. - Teck Soon Teo/a>
 


review user
Choon Hong, reviewed on Google
Excellent customer service from them!  Posted on 03-Oct-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
By luck, I came across SQUAD Workshop a few days before CNY 2022 for knocking sound from my engine 2 weeks after servicing at the usual workshop (level 1) which I patronize. Royston and team was quick to attend to my needs as I am afraid that something might happen during CNY and I will be stuck. The team is patient in diagnosing and is also quick to point out that the recommended engine oil for Vezel is 0W20 whereas my usual workshop uses 5W30. I decided to gave them a try and returned back to SQUAD after CNY to perform Walnut Blasting and replacement of shock absorber to KYB New SR. I am impressed by their constant updating of my car status via WhatsApp with photos and videos. Best of all, they offered me complimentary car usage for the day so that I can drive to work without exposing myself during this COVID19 period. Kudos to Squad for taking the extra mile and excellent customer service from them. I will continue to support them and will recommend my friends there. - Choon Hong
 

review user
Foo cheng an, reviewed on Google
Price is very reasonable!  Posted on 30-Sep-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Nicely set up workshop with all the right equipments for diagnostic and good knowledge too! Would recommend and price is very reasonable! - Foo cheng an
 

review user
jp tuazon, reviewed on Google
Good service and professional.  Posted on 30-Sep-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Good service and professional. Was served by Royston, Meryl and JJ, would highly recommend Squad Workshop. Very friendly and accommodating, waiting area was comfortable and do keep me on constant update on my car. Thanks again! 5 star service - jp tuazon
 

review user
John Tan, reviewed on Facebook
Professional advice.  Posted on 30-Sep-2022
  • Technical Expertise5.0
Husband and Wife powerhouse workshop. Being passionate in his work, Royston upholds high standards in delivering customer's ride. Many customers will be able to relate as he has spent countless late nights working on customer's car. No upselling or any of those BS, Royston focuses on drivability and reliability therefore reassured that you will receive sound and educated advice. Other than engine and aircon servicing, they specialize in suspension and handling modifications (also ecu, dsg tuning) and because they do not hard sell nor advertise crazily, be sure to tap on his advice if you wanted to improve your ride. Grateful as he spent crazy amount of time on my car and even though he did not break a sweat about it, he almost broke his back! My plain old simple family car had a dreadful phantom problem but is truly revitalized and drives sweeter now thanks to Royston. Always felt comfortable and made some friends here, definitely did not came across a businessman. A friendly community is building here, watch out for Squad! Last but not least, make a appointment in advance for your needs to avoid disappointment. - John Tan
 

review user
Jason Yeo, reviewed on Google
Attention to details  Posted on 30-Sep-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
Very Honest, attention to details and competent workshop. Thank you - Jason Yeo
 

review user
Julian Wan, reviewed on Google
Knowledgeable & very detailed on servicing  Posted on 27-Sep-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Outlet Experience5.0
Highly recommended. Royston is very knowledgeable and particular on servicing. Very detailed and with great set of tools and equipment. Fully trust squad workshop to handle my ride. - Julian Wan
 

review user
Leon Goh, reviewed on Google
Price fair and worth.  Posted on 26-Sep-2022
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Great workshop with expert/knowledgeable technicians. Price fair and worth. - Leon Goh
 

review user
Don Lee, reviewed on Google
Patient & Clear Information  Posted on 23-Sep-2022
  • Customer Service5.0
Patient and nice Royston who will give update once in awhile to let us know what's going on. - Don Lee
 

review user
Irene Loh, reviewed on Google
Professional advice  Posted on 23-Sep-2022
  • Technical Expertise5.0
  • Customer Service5.0
Thank you for your excellent service.. Royston gave professional advice which is very useful for car owners. Now the rides are more smooth & shiok. - Irene Loh
 
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Merchant Logo Squad Workshop
5 stars - based on 110 reviews

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