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   Consumer Reviews of 1 9 6 9 Sung Beng Auto
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4.7
 
105 Consumer Reviews
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Technical Expertise
4.8 Customer Service
4.8
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Value for money
4.7 Outlet Experience
4.6

Cool70
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 24-Dec-2012
Great Customer Service All Rounder...  Posted on 21-Apr-2014
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Hi Frankie.. Thank you for introducing the spark ignition system. Had the final stages VSD IV installed, Thanks to Mech Lim who attended my ride & done it in less than 20min. My Ts never felt the same, it's awesome now!!! Thank you to all the staff for the great service, cheers!!!
 

adphillipps5
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 22-Feb-2014
SATISFIED & HAPPY  Posted on 21-Feb-2014
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Hi Ken,Thanks for attending my car.The aircon feels like new! Thumbs Up
 

honeybunny
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 09-Feb-2014
Best workshop I've been to  Posted on 09-Feb-2014
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
My car has multiple problems, I went to a few workshops before I found Sung Beng. Those workshops somehow made matters kind of worse and still cannot solve the problems.

However, at Sung Beng, the guys are very efficient and able to solve my car problems quickly, 1 at a time. All 3 mechanics, Ah Hee, Sky and Ken had attended to my car before patiently. Most of my repairs are attended to by Sky, and there was one repair that kind of impressed me - I went there to change my bushings & transmission fluid, but I was surprised when Sky actually did additional diagnostic tests as well and I don't know what he did, but somehow my cars overall performance has improved. The best part is, I didn't even ask for it and it was like a value added service that he did to make a customer happy. Thank you Sky, and Also Ah Hee and Ken for your patience with my car even though it has too many problems and I am sure it might give you headaches haha.

Regards,
Honey Tunn
(Owner of the problematic Mitsubushi Lancer)
 

fizzy
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 03-Jan-2014
Throttle Controller  Posted on 02-Jan-2014
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I use to visit circuit road , just upgraded Throttle Controller SP9 on my Honda City at Toh Guan Rd
Good service & workmanship!!Two Thumbs Up!! -
 

ravathi46
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 26-Nov-2013
Great Service  Posted on 31-Dec-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Your service is great…. Your mechanics are friendly and experience they answer my questions well and solved my car problem efficiently….
 

Redforte
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 03-Aug-2009
Very satisfied with their service and workmanship  Posted on 30-Dec-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience4.0
Thanks for your effort Ah Han and staff from Sung Beng circuit rd.
Keep it up!
 

michaelkhim
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 31-Oct-2013
Car repaired due to accident  Posted on 31-Oct-2013
  • Technical Expertise4.0
  • Customer Service4.0
  • Value for money2.0
  • Outlet Experience4.0
I sent my Mazda 3 car for repair from minor accident. One of the car headlight need to change and costed me the most on accessory. Besides, the paint costed me quite a lot too. The guy who assist me has a good skill and personality. However, the repaired car need to take up to 2 weeks time which I find it a bit too long. Maybe the workshop has too many customer. That's why it took long for the repair. Overall, I find that the cost of the repair costed too high. It really cut a big portion of my flesh from the repair. When I took the car, it seem not that clean as I requested from them to clean up after repair. After all, I didn't really find so much satisfaction due to high cost.
 

Takeshi18
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 13-Mar-2012
Great installation skills and service  Posted on 29-Oct-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I visited 36 Toh Guan's outlet.

Sung Beng have a team of competent mechanics to help me install my Blackvue front and rear cameras. Their dedication to get the job done perfectly is admirable and they are forthcoming in their advice in view of their experience..

Special thanks to Ken and his mates for helping me with my camera installation.

The help you render is very much appreciated.

All these good installation comes at an extremely reasonable price tag. Highly recommend my friends to come back to Sung Beng for other services as well.

Keep up the good service. Nothing beats service excellence..
 

michael849
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 20-Oct-2013
Well Recomended  Posted on 19-Oct-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Will definitely recommend to friends as i like ur company service no hard sale at all. Plus Ah Fong is a honest helpful & friendly mechanic at Toh Guan.
 

Erictoh74
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 16-Aug-2013
Highly Recommended  Posted on 16-Aug-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Thank you Frankie for your excellent services . I have already pass your company phone to one of my friend also owner of a Chrysler. Will use your services in future.
 

SHAOCHUA
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 05-Jul-2013
GOOD  Posted on 05-Jul-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
The experience was good. They are not pushy.
 

2387tan
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 19-Sep-2009
Poor troubleshooting skill  Posted on 02-Jul-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money1.0
  • Outlet Experience1.0
Being highly RECOMMENDED here in sgcarmart and was nearby (Toh Guan), my wife send her car for aircond service. The only problem was intermittent aircond cut off and nothing else. My wife told me was S$700-800 and I told her to go ahead. Before collecting the car, she told me the mechanic by the name of Ken said the engine has problem. So I decided to drop by.
1st thing Ken ask me was what is the colour of the engine oil ?
Being curious about his asking "I said black". He show and told me the car oil is brown and that water from the radiator went into the engine. Overhaul will cost S$6000 exclude parts. I'm a specialist Hydraulics engineer for 30 Years and I know how oil looks like when mixed with water. I told my wife to quickly pay up and shoo.
Later on my wife told me warning lubrication light up and when starting there was some noise. Sensing something amiss I send the car to another workshop and I instructed them to do a thorough engine flushing. Now after 01 week the engine was in perfect condition as before I send to SUN BENG (Very quiet with no waring light).
I decide to write this because I feel people show know :-
on TECNHNICAL EXPERTISE - I rate excellent.
At Sung Beng, they can fix aircond by changing NEW ENGINE RADIATOR.
Engine oil is BLACK IN COLOUR. If engine oil is brown means water from radiator got in.
HELLO, the car was just serviced and engine oil is FRESH.
on CUSTOMER SERVICE - I rate excellent. Of course ! Be extra careful when they are TOO friendly.

Regards
Tan Ray
Management Response by 1 9 6 9 Sung Beng Auto
12-Jul-2013

1) The car came in with aircon and engine oil lamp indicator on/off intermittently.
2) Our mechanic checked and found out your aircon erratic problem is due to faulty radiator that causes high engine temperature on the sensors where there is still sufficient freon in your aircon system.
3) They had also highlighted to you & your wife about your engine status and showed both of you the old radiator condition before collecting your vehicle.
4) We are confused ,since your car was just serviced before you come to our workshop,but you still need to do an engine flush at another workshop again when your engine oil is still FRESH.

Thank you
SBA

 

Chinita
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 28-Jun-2013
Satisfied Job  Posted on 28-Jun-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Thanks for the very good service yesterday and Ah Lim has been very helpful in attending my needs. Good Job....
 

Labelle
Neutral Newbie
2 reviews
0 points
2 forum posts Joined on 18-Jan-2010
Trusted  Posted on 21-Jun-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Simply excellent & reliable service.... Highly Recommended
 

Fendytoot
Neutral Newbie
4 reviews
0 points
27 forum posts Joined on 22-Dec-2012
Good service all around  Posted on 29-May-2013
  • Technical Expertise4.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Came here to service my aircon at first, but decided to buy and install some Denso spark plugs also because it was quite cheap and I have to say, the service is good. Staff is polite and professional and prices are reasonable. Worth my money.
 
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5 stars - based on 105 reviews

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