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   Consumer Reviews of MCL Garage Pte Ltd
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4.9
 
70 Consumer Reviews
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Technical Expertise
4.9 Customer Service
4.9
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Value for money
4.9 Outlet Experience
4.9
review user
Louis, Rented VW Golf R SKM62xxA Louis Chua, Rented Volkswagen Golf R, verified customer
Quick response and reliable company  Posted on 29-Feb-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Extremely Satisfied with the rental experience provided by MCL Garage, especially with Shawn and Jack. Was searching for a Golf R/GTI and came across MCL Garage. The personal was quick to respond, and was able to book VW Golf R for use in SG and M'sia. The service was top notch even after returning the car. Although the car was returned dirty on the exterior by the previous rental but Shawn apologise and reimburse the carwash. Overall is a fuss free and reliable company to rent from, with a wide array of choices! Definitely recommended! - Louis, Rented VW Golf R SKM62xxA - Louis Chua, Rented Volkswagen Golf R SKM62--A

1 Review Photo(s)

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review user
Mel, Rented Audi S5, verified customer
The pricing was transparent and competitive.  Posted on 23-Feb-2024
  • Technical Expertise4.0
  • Customer Service4.0
  • Value for money4.0
  • Outlet Experience4.0
Customer Service: Jack at MCL was incredibly friendly and helpful. He walked me through the rental process, answered all my questions, and made sure I was comfortable with the vehicle before I left. It was refreshing to deal with people who genuinely cared about my experience. Vehicle Quality: I rented an Audi S5, and it was in decent condition. The car was clean. Pricing: The pricing was transparent and competitive. There were no hidden fees, and everything was clearly explained in the contract. I felt like I received great value for the price I paid, especially considering the quality of the vehicle and service. Return Process: Returning the car was as easy as picking it up. - Mel, Rented Audi S5 SMT68--X

1 Review Photo(s)

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review user
Mel, Rented Audi S5, verified customer
Incredibly friendly and helpful  Posted on 23-Feb-2024
  • Technical Expertise4.0
  • Customer Service4.0
  • Value for money4.0
  • Outlet Experience4.0
Customer Service: Jack at MCL was incredibly friendly and helpful. He walked me through the rental process, answered all my questions, and made sure I was comfortable with the vehicle before I left. It was refreshing to deal with people who genuinely cared about my experience. Vehicle Quality: I rented an Audi S5, and it was in decent condition. The car was clean. Pricing: The pricing was transparent and competitive. There were no hidden fees, and everything was clearly explained in the contract. I felt like I received great value for the price I paid, especially considering the quality of the vehicle and service. Return Process: Returning the car was as easy as picking it up. - Mel, Rented Audi S5 SMT6--X

1 Review Photo(s)

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review user
Miker, Rented BMW 116D, verified customer
Very professional  Posted on 02-Jan-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Contacted MCL for roadside assistance , as car was involved in an accident involving my vehicle being rear ended , shawn from mcl was very professional, assisted us with towing and also handling the other third party who was abusive towards us in a professional manner, shortly after, assisting us to the hospital also providing us the replacement vehicle in the middle of the night, nonetheless we are very grateful for the services shawn has provided during christmas day, car repaired by them was also very good and professional, highly reccomended as a 1 stop automotive service provider. very thankful for shawn and mcl's services to ensure that i could carry on my activities during christmas day. - Miker, Rented BMW 116D SLM25--L
 
review user
Shirley, Rented Mercedes Benz GLC250D, verified customer
Services totally worth it  Posted on 28-Dec-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Rented the glc coupe from mcl garage, condition of the car was very good almost new, no funny smells , very nice looking colour as well, car is very powerful and very fuel efficient as well, was shocked at what a good diesel car could offer, even quieter compared to my petrol car , nonetheless kudos to jack and shawn for their services totally worth it, would seek for their services should i get involved in accident again - Shirley, Rented Mercedes Benz GLC250D SNP7--S
 
review user
Aloysius, Rented Subaru XV, verified customer
Extremely pleased with the rental experience provided  Posted on 18-Dec-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Extremely pleased with the rental experience provided by MCL Garage, especially with Jack. Was informed by another rental company that they could not fulfil my bridal car rental 1 day before my wedding. Frantically searched for an alternative and came across MCL Garage. Jack was quick to respond, and was able to advise me and provide a variety of choices. Settled on the Porsche Macan ultimately and it was a wonderful drive. Service was also top notch even until after returning the car. Truly a fuss free and reliable company to rent from, with a wide array of choices! Recommended! - Aloysius, Rented Subaru XV SNC16--U
 
review user
Darren, Rented Porsche Macan, verified customer
Everything went very smoothly  Posted on 05-Dec-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Contacted Jack from MCL Garage at 3am as I need a wedding car urgently. The one I rented initially broke down. Despite the text at ungodly hour, Jack was being very professional and replied promptly. Luckily the vehicle I rented, Porsche Macan S was still available. He made all the arrangement for me knowing how busy the day before wedding was. The car was in great condition. It was such an excellent drive. Everything went very smoothly. Highly recommend to look for Jack for any rental. - Darren, Rented Porsche Macan SMY76--J
 
review user
Mlsssc, Owner of MercedesBenz EClass E200, verified customer
Superb services from mcl  Posted on 06-Nov-2023
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Superb services from mcl 👍 Deal from start till end of rental was very smooth , service team is very accommodating and nice . Everything was very transparent , no hidden cost or anything. When i took the car it is in superb condition and very clean as well . Will highly recommend to everyone 👍 Lastly will definitely rent from them again ! Hope to see you guys soon - Mlsssc, Owner of Mercedes-Benz E-Class E200 SMF71--R
 
review user
Hong Yang, Rented BMW 116d, verified customer
Jack was very responsive and helpful  Posted on 18-Apr-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Jack was very friendly and helpful, responsive in responding to any doubts I had as well. Car was in good condition and nice to drive. Highly recommend renting a car from them. Thanks again Jack! - Hong Yang, Rented BMW 116d SLM25--L
 
review user
Faris, Rented Toyota Estima, verified customer
Had a pleasant experience dealing with Jack  Posted on 16-Apr-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I had a pleasant experience dealing with Jack even though I could only place my booking at the last minute for Hari Raya. I will definitely recommend renting again from Jack. - Faris, Rented Toyota Estima SJT43--B
 
review user
Hairul, Rented Volkswagen Scirocco, verified customer
Amazing service!  Posted on 27-Mar-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Back here for the 2nd time and still amazing service! 👍🏻 - Hairul, Rented Volkswagen Scirocco SKF21--J
 
review user
Ting Yuan, Rented Volkswagen Scirocco, verified customer
Trusted and good service  Posted on 20-Mar-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Trusted and good service, good car, fast service very reliable and friendly staff. 24 hour service when needed help - Ting Yuan, Rented Volkswagen Scirocco SKF21--J
 
review user
Arjun Prasad, Rented BMW 1 Series 116d, verified customer
Very good service.  Posted on 18-Mar-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Very good service. Car in excellent condition. Good value for money. - Arjun Prasad, Rented BMW 1 Series 116d SFE97--J
 
review user
Hairul, Rented Volkswagen Scirocco, verified customer
Great experience and smooth transaction.  Posted on 18-Mar-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Great experience and smooth transaction. Will definitely deal again one day 👍🏻 - Hairul, Rented Volkswagen Scirocco SKF21--J
 
review user
Ivan Loo, Rented Porsche Macan, verified customer
Smooth transaction  Posted on 11-Mar-2024
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Transaction was smooth and non hassle even went to extra mile to deliver the car late at night. Will recommend other friends who are interested in renting or buying cars - Ivan Loo, Rented Porsche Macan SMY76--J
 
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Merchant Logo MCL Garage Pte Ltd
5 stars - based on 70 reviews

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