Quick Lane Services Reviews & Comments

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Quick Lane Services

Consumer Reviews of Quick Lane Services

4.5

25 Consumer Reviews

Technical Expertise	4.7	Customer Service	4.8

Value for money	4.4	Outlet Experience	4.3

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NEO GIM LONG, Owner of Mitsubishi Eclipse, verified customer

Service adviser Mr Lam Jia Le is attentive, polite and great service

Posted on 29-Jan-2024

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience4.0

Service adviser Mr Lam Jia Le is attentive, polite and great service throughout. Congratulations to Quick Lane for having such service oriented staff. Will definitely share such great experience with friends and colleagues. This will also give me a reason to continue purchase cars from the company. Keep up the good work and hope to se him again in my next service. - NEO GIM LONG, Owner of Mitsubishi Eclipse SND19--J

Kelvin Ong, Owner of Honda Odyssey, verified customer

Exceptional experience with Lam Jia Le

Posted on 29-Aug-2023

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

I had an exceptional experience with Lam Jia Le from Quick Lane service. His expertise and professionalism were evident from start to finish. He accurately diagnosed the issue with my vehicle, provided clear explanations of the necessary repairs, and even offered cost-effective solutions. Throughout the process, he kept me updated on the progress and completion time. His excellent communication skills and friendly demeanor made the entire experience hassle-free. I felt like my car was in capable hands, and the results showed it. I'm extremely satisfied with the service provided by Lam Jia Le and would highly recommend his service to others! - Kelvin Ong, Owner of Honda Odyssey SGW85--S

Seng K W, Owner of Ford Focus, verified customer

A pleasant experience

Posted on 20-May-2024

Technical Expertise4.0
Customer Service5.0
Value for money4.0
Outlet Experience4.0

A pleasant experience when sending my car for servicing at Quick Lane. Especially the Customer Service Officer, Lam Jie Le, who has provided excellent services throughout the servicing. - Seng K W, Owner of Ford Focus SGH72--L

Joanne Chew, Owner of Honda Vezel, verified customer

Highly recommended

Posted on 20-May-2024

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience4.0

Lam is very good, friendly and professional, always attend to my inquiries and give good advices! Highly recommended - Joanne Chew, Owner of Honda Vezel SLP33--A

C.K. Tham, Owner of Ford Focus Wagon, verified customer

Ready within 3 hours

Posted on 06-Apr-2024

Technical Expertise4.0
Customer Service5.0
Value for money3.0
Outlet Experience4.0

Mr. Lam Jia Le is my preferred CSA at Regent Motors/Quick Lane Services as he's very attentive, cheerful and always wear a smile on his face. You can sense that this guy love what he does. My car was sent in for regular maintenance and was ready within 3 hours. - C.K. Tham, Owner of Ford Focus Wagon SFY55--H

Alex Chee, Owner of Honda Vezel, verified customer

Service is fast

Posted on 16-Mar-2024

Technical Expertise5.0
Customer Service5.0
Value for money3.0
Outlet Experience5.0

Service is fast. Service personnel is knowledgeable & efficient. Work/repair is most satifactory. - Alex Chee, Owner of Honda Vezel SKX66--L

Grahame Low Choy, Owner of Ford Focus, verified customer

Satisfied customer

Posted on 28-Dec-2023

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Regent Motors (Lam) Quick Lane Service always courtesy, no problem is a issue. Easy to converse with. Doesn't promise anything that won't be able to carry out. - Grahame Low Choy, Owner of Ford Focus SLQ93--B

Ngiam Kim Fong, Owner of Honda Fit, verified customer

Service is great

Posted on 27-Dec-2023

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

Lam service is great , detailed n timely. Very smooth - Ngiam Kim Fong, Owner of Honda Fit SKP55--B

Bernard, Owner of Mazda CX3, verified customer

Very professional and will go extra mile

Posted on 12-Dec-2023

Technical Expertise4.0
Customer Service5.0
Value for money3.0
Outlet Experience3.0

Service advisor Jia Le is very professional and will go extra mile to assist customer especially when the customer’s car having technical issue. - Bernard, Owner of Mazda CX-3 SJU71--U

Mdm Deng, Owner of Honda Shuttle, verified customer

Good service

Posted on 17-Oct-2023

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

good service by CSA lam jia le. recommend!!!!!!!!!!!!!!!!!!! - Mdm Deng, Owner of Honda Shuttle SMR36--A

Joanne Chew, Owner of Honda Vezel, verified customer

Very happy and grateful

Posted on 12-Oct-2023

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience4.0

Very happy and grateful for the support and help from your staff Lam, he really helpful and attended to my whatever car issued which I recently faced, thank you so much Lam! - Joanne Chew, Owner of Honda Vezel SLP33--A

Alex Chee, Owner of Honda Vezel, verified customer

Professional, courteous & efficient

Posted on 06-Sep-2023

Technical Expertise4.0
Customer Service5.0
Value for money4.0
Outlet Experience4.0

The service supervisor, Mr Nasir, was professional, courteous & efficient. He explained the nature of the servicing thoroughly & clearly. The check-in counter clerk was also efficient & courteous. - Alex Chee, Owner of Honda Vezel SKX66--L

Mrs Kwok, Owner of Honda Shuttle, verified customer

Satisfactory technical expertise

Posted on 02-Sep-2023

Technical Expertise4.0
Customer Service5.0
Value for money4.0
Outlet Experience5.0

good customer service Comfortable waiting area with ample seating space Satisfactory technical expertise - Mrs Kwok, Owner of Honda Shuttle SJU13--E

Sim Hong, Owner of Ford Kuga, verified customer

Very friendly, responsive and provide excellent customer service

Posted on 19-Aug-2023

Technical Expertise5.0
Customer Service5.0
Value for money5.0
Outlet Experience5.0

First servicing with Quick Lane since switching from Vantage, everything was good and no complains. Service Agent Lam Jie Le as always is very friendly, responsive and provide excellent customer service. My go to person whenever i send my car for servicing. - Sim Hong, Owner of Ford Kuga SLX58--A

GOH Sew Khee, Owner of Honda Vezel, verified customer

Good service and timely completion

Posted on 18-Aug-2023

Technical Expertise4.0
Customer Service4.0
Value for money4.0
Outlet Experience4.0

Good service and timely completion of the work. - GOH Sew Khee, Owner of Honda Vezel SGY19--G

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