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   Consumer Reviews of Arrow Tyres Pte Ltd
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4.8
 
126 Consumer Reviews
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Technical Expertise
4.8 Customer Service
4.9
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Value for money
4.7 Outlet Experience
4.8
Cmkim_11
Neutral Newbie
2 reviews
0 points
0 forum posts Joined on 06-Aug-2011
Friendly and Honest Service  Posted on 27-Jul-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Been there many years back and since then have not purchased another set of tyres from another merchant. Honest boss and shares his genuine opinion and introduces products that best suits personal needs even if it's of cheaper price. Keep it up!
 
Pohweien
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 15-Mar-2009
Great Service, Reasonable Price  Posted on 25-Jul-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Alvin is very patient in explaining the different types of tyres. Price quoted was also very reasonable. Definitely coming back again ! Great customer service!
 
Razorb0iz
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 03-Sep-2011
Professional service, friendly staff, good pricing, great after-sales service  Posted on 21-Jul-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Have been going to Arrow tyres for awhile already, and they have always struck me as being a very professional shop. They have all the proper tools handy to change and fix your tyres and/or rims on, and they use torque wrenches so they do not overstress your bolts unlike many other tyre shops who just use the air gun.
 
Ost
Ost
Neutral Newbie
1 reviews
0 points
7 forum posts Joined on 11-Mar-2011
Great Service - Will come back again  Posted on 20-Jul-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Excellent Service from the Boss. Friendly and not pushy at all. I am totally ignorant about car matters and Alvin was very patient in explaining the details to me. Will definately come back again.
 
Straightedge_guy
Neutral Newbie
1 reviews
0 points
1 forum posts Joined on 07-Oct-2011
Good 1st Impression  Posted on 16-Jul-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Came down after work after communicating with JJ on purchasing an Amaron battery. Top-notch service and pleasant experience. Promised the staff to write a review for the company as well. Everything was done within 10mins. Definitely will come down for change of tyres soon.
 
Lightsabre
2nd Gear
27 reviews
102 points
96 forum posts Joined on 09-Mar-2010
Professional service with great value  Posted on 05-Jun-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Went over arrow tyres 2 weeks go for a tyre change. Told them my budget and they recommend few tyre models for me. The person in charge even explain to me the pros and cons about each of the recommended models.

After some consideration decide to go ahead with TZ700 and proceed on.

Great experience.

2 Review Photo(s)

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Remylee
Clutched
8 reviews
10 points
27 forum posts Joined on 22-Dec-2012
Definitely one of the better tyre places  Posted on 30-May-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Came here about 4 months ago to change my tyres to Falkens. Even though it wasn't the tyre Alvin the boss was recommending me, he was still extremely friendly and not pushy at all. Thumbs up for that! Also, the customer service here is very good and I'm very satisfied overall.
 
M2469
1st Gear
3 reviews
77 points
90 forum posts Joined on 18-May-2006
Good customer service  Posted on 04-Apr-2013
  • Technical Expertise4.0
  • Customer Service4.0
  • Value for money4.0
Good & fast on site battery service!
Keep the no, it's 24 hrs!
 
Howie
Neutral Newbie
2 reviews
0 points
0 forum posts Joined on 23-Jan-2013
Excellent Customer Service & Honest Shop!!!  Posted on 23-Jan-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
I went down to change my Honda Jazz rims yesterday. The one who attended to me was Ah Bao and his service was excellent! Really commendable! He was very helpful and patient in explaining to me that I can get a better price if I were to sell it online rather than trade-in my old rims. However I chose the latter as it was hassle-free.
No hard selling, in fact he let me take my time to think & decide which set of rims to buy.
2 thumbs up for Arrows and Ah Bao! Keep up the good work!
 
Thunderforg3
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 16-Jan-2013
Flexible and customer oriented  Posted on 15-Jan-2013
  • Technical Expertise4.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience4.0
I liaised with Alvin via email to seek his professional advice on my scratched rims and I was satisfied with his reply as well as the price quoted for me. Today, I finally get to go down to arrow tyres and to my pleasant surprised,everything was done within 25 mins, including rims selection and the actual changing process.

However, a small miscomm occurred as there was a discrepancy between the package quoted in the email and the actual amt I am paying. Alvin was quick to offer an alternative and was very flexible in the new package offered to me. As he is very sincere and truthful, I don't mind topping up alittle to come to a common agreement. In the end, i left arrow tyre as a happy and satisfied customer and will definitely recommend any bros out there to visit their workshop. Continue the good service!!
 
Piggy83sg
Clutched
11 reviews
8 points
138 forum posts Joined on 15-Mar-2009
Good customer service  Posted on 06-Jan-2013
  • Technical Expertise4.0
  • Customer Service4.0
  • Value for money3.0
  • Outlet Experience3.0
Went to arrow tyres to check on my tyre due to alway inflated after a few days. The mech removed the tyre and spotted one of the patched hole had started to crack. Therefore, causing air to leak.

The mech suggested to change all 4 new sets. I ask for opinon on Nexen N7000, N8000, N9000, Federal 595 Evo and Goodyear Fuel Max. In the end change to Nexen N7000 as I had done some researches.

Their price is not the cheapest but they provide good customer service.
 
Swisspot
Neutral Newbie
2 reviews
3 points
35 forum posts Joined on 03-Dec-2012
Number 1 workshop for your rims and tyres  Posted on 05-Jan-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Change my rims and tyres with Arrow Tyres last week, I must say that their service and technical expertise is one of the best or I can really say the number 1 in spore. The way they treat their customers are like they are treating their own friends, giving their best advice and deals. Very honest and friendly group of people.

Thanks Alvin, Ethan, Ah Bao and team.
 
Jeremyneo
Neutral Newbie
11 reviews
0 points
2 forum posts Joined on 15-Mar-2009
Good after sales service  Posted on 01-Jan-2013
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money4.0
  • Outlet Experience5.0
Initially wanted to change 16" rims for my Subaru TS but after Alvin's recommendations, change to chrome 17". Good service overall with patient explanation. Reasonable pricing too. Waiting time was also short.
 
Hermanhashim
Neutral Newbie
1 reviews
0 points
0 forum posts Joined on 16-Nov-2012
Excellent Service Two thumbs Up!!  Posted on 16-Nov-2012
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
was actually there to replace my 2 year old battery, spoke to Alvin who was indeed helpful. Had battery replaced and Alvin advised me to change my worn out tyres. got a good deal for toyo 195/50/15 T1R. Free aftersale service included. Thanks! immediately recommend my bro who is using toyo tyre as well.

2 Review Photo(s)

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Hotiron07
Neutral Newbie
2 reviews
0 points
0 forum posts Joined on 02-Sep-2012
Great Service  Posted on 04-Nov-2012
  • Technical Expertise5.0
  • Customer Service5.0
  • Value for money5.0
  • Outlet Experience5.0
Visited arrow tyres few weeks back to enquire about tyres and rims, Ah Bao was patient in explaining to me my options. The initial quote for all their rims and tyres are also reasonable, so decided to go for them. After 4 weeks of waiting for my used rims to be reconditioned, which by the way look totally brand new, I went to installed it today. Some hiccups there as the customised centre ring is not available but fantastic job by Ah Bao to miraculously produce a set customised center ring within 2hrs ... brilliant work!

1 Review Photo(s)

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Merchant Logo Arrow Tyres Pte Ltd
5 stars - based on 126 reviews

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