88 Auto Garage: A garage with a heart
20 Mar 2024|678 views
Stepping out to start something new is never easy. Making a leap of faith right in the middle of a pandemic, however, requires even more mental steel.
Yet this is exactly what Mr. Peter So (better known as "Ah Yong") did, when he established 88 Auto Garage alongside a highly skilled team in June 2020. Although courage was an integral part of the picture, the move also evinced the confidence he had in his experience within the automotive trade - accumulated over a lengthy period of nearly two decades.
A few years later, what has resulted is a thriving workshop whose reputation has been built up both securely and rapidly thanks to a few main pillars: Consistent investment in retraining, quality workmanship, strong partnerships, and of course, high customer satisfaction.
Guiding principle: A (roving) mechanic with a heart
Metallic tools and cold hard machinery are what come to mind immediately when one thinks of workshops. But 88 Auto Garage offers an interesting counterpoint with its guiding philosophy: Of embodying a "mechanic with a heart".
The team tells us that at the very core, genuine care for the well-being of their customers and vehicles - that goes beyond standard service levels - remains its priority.
More concretely, this takes the form of a dedication to providing personalised attention each customer, as well as tailoring the services provided here to their individual needs. After all, there is no one-size-fits-all approach to every car. It is only by zooming in on specific needs that differentiated solutions can be provided for different customer requirements.
The team at 88 Auto Garage prides itself on communicating consistently with customers, while also ensuring that it provides customised services based on the individual needs of their cars
Additionally, 88 Auto Garage strives to remain transparent with its communication to customers, and does its best to provide clear updates on the statuses of their vehicles. Where new findings emerge during inspections, customers will be informed about necessary repairs and future maintenance. They can also look forward to car care advice for the longer term.
Interestingly, one unique service you might not expect 88 Auto Garage to provide is what it calls 'mobile servicing'.
A special mobile service unit is equipped with the tools and equipment needed to perform minor repairs and diagnostic services for customers no matter where they are. The goal? To address their automotive needs conveniently, straight at their location.
All the above speaks to how the team here goes the extra mile in ensuring customer assurance and satisfaction.
Despite 88 Auto Garage's relatively young age, its team is made up of skilled and experienced technicians who bring a wealth of expertise to the table
New name - but experienced and effective hands
As mentioned, however, one shouldn't be fooled by the relative freshness of 88 Auto Garage. Its team comprises skilled and experienced technicians, all of whom bring a wealth of expertise to the table despite the company's young age.
Furthermore, the diverse range of experiences among these technicians (owing to their varying backgrounds) gives them a comprehensive understanding of various vehicle makes and models - whether it's diagnostics-related issues, repair works, or routine maintenance. As we learned on our visit, even commercial vehicles are more than welcome here, regardless of brand.
The company's two-unit space in MacPherson is capable of handling the servicing needs of up to three cars concurrently
Having said that, it's not just expertise, but also effectiveness that 88 Auto Garage prides itself on.
Its two-unit space in MacPherson has the capacity to efficiently handle the servicing needs of multiple vehicles (we're told that repair and maintenance of three cars can be accommodated concurrently).
In tandem, prompt turnarounds for servicing sessions are promised, with a regular servicing session typically completed within just two hours. While evincing the team's efficiency, such qualities also underscore its commitment to timeliness for its valued customers.
Routine training for its staff, as well as investment in quality equipment, are key foundation stones for the business too
Up to date: Continuous training, strong partnerships and cutting-edge equipment
Despite 88 Auto Garage's existing wealth of experience and its dedication to customer satisfaction, however, it is not content with staying stagnant.
As a result, continued learning is encouraged, with a strong emphasis placed on the professional growth of its staff via regular training programs and professional development initiatives. This helps to keep the team abreast of industry trends, new technologies, as well as the evolution of best practices. In all, the investment in staff expertise enhances the overall competency of the team.
Helping to reinforce this are partnerships with well-established and reputable names in the automotive industry: AMSOIL and TOTACHI.
Partnerships with TOTACHI and AMSOIL are driven by a combination of strong branding, product quality, and good value
When asked why these brands have been chosen by 88 Auto Garage specifically, the team tells us that the partnerships are driven strategically by strong branding, but also by product quality.
Renowned for producing high-performance lubricants and automotive fluids that meet or exceed industry standards, AMSOIL and TOTACHI help 88 Auto Garage ensure that customers' vehicles receive top-notch materials, that contribute to optimal performance and longevity.
Whether it's for ensuring your engine bay is thoroughly cleaned, or whether it's to identify a longstanding problem you personally can't quite figure out, 88 Auto Garage is also equipped with appropriate and advanced equipment for the job.
Modern cars are more complex than most of us think, and in tandem, a good workman must be armed with good tools in order for him to perform at his best. Relying on equipment that's up to date allows the technicians here to diagnose and address vehicle issues with precision, ultimately allowing the team to deliver the service its customers have grown to expect.
88 Auto Garage can be visited at 290 MacPherson Rd, Singapore 348610, between 09:00am to 06:30pm from Monday to Friday, between 09:00am to 06:00pm on Saturday, and between 10:00am to 2.30pm on Sunday.
Apart from regular servicing, customers can also look forward to the balancing and sale of new and used tyres, as well as the sale and installation of accessories such as in-car cameras.
Stepping out to start something new is never easy. Making a leap of faith right in the middle of a pandemic, however, requires even more mental steel.
Yet this is exactly what Mr. Peter So (better known as "Ah Yong") did, when he established 88 Auto Garage alongside a highly skilled team in June 2020. Although courage was an integral part of the picture, the move also evinced the confidence he had in his experience within the automotive trade - accumulated over a lengthy period of nearly two decades.
A few years later, what has resulted is a thriving workshop whose reputation has been built up both securely and rapidly thanks to a few main pillars: Consistent investment in retraining, quality workmanship, strong partnerships, and of course, high customer satisfaction.
Guiding principle: A (roving) mechanic with a heart
Metallic tools and cold hard machinery are what come to mind immediately when one thinks of workshops. But 88 Auto Garage offers an interesting counterpoint with its guiding philosophy: Of embodying a "mechanic with a heart".
The team tells us that at the very core, genuine care for the well-being of their customers and vehicles - that goes beyond standard service levels - remains its priority.
More concretely, this takes the form of a dedication to providing personalised attention each customer, as well as tailoring the services provided here to their individual needs. After all, there is no one-size-fits-all approach to every car. It is only by zooming in on specific needs that differentiated solutions can be provided for different customer requirements.
The team at 88 Auto Garage prides itself on communicating consistently with customers, while also ensuring that it provides customised services based on the individual needs of their cars
Additionally, 88 Auto Garage strives to remain transparent with its communication to customers, and does its best to provide clear updates on the statuses of their vehicles. Where new findings emerge during inspections, customers will be informed about necessary repairs and future maintenance. They can also look forward to car care advice for the longer term.
Interestingly, one unique service you might not expect 88 Auto Garage to provide is what it calls 'mobile servicing'.
A special mobile service unit is equipped with the tools and equipment needed to perform minor repairs and diagnostic services for customers no matter where they are. The goal? To address their automotive needs conveniently, straight at their location.
All the above speaks to how the team here goes the extra mile in ensuring customer assurance and satisfaction.
Despite 88 Auto Garage's relatively young age, its team is made up of skilled and experienced technicians who bring a wealth of expertise to the table
New name - but experienced and effective hands
As mentioned, however, one shouldn't be fooled by the relative freshness of 88 Auto Garage. Its team comprises skilled and experienced technicians, all of whom bring a wealth of expertise to the table despite the company's young age.
Furthermore, the diverse range of experiences among these technicians (owing to their varying backgrounds) gives them a comprehensive understanding of various vehicle makes and models - whether it's diagnostics-related issues, repair works, or routine maintenance. As we learned on our visit, even commercial vehicles are more than welcome here, regardless of brand.
The company's two-unit space in MacPherson is capable of handling the servicing needs of up to three cars concurrently
Having said that, it's not just expertise, but also effectiveness that 88 Auto Garage prides itself on.
Its two-unit space in MacPherson has the capacity to efficiently handle the servicing needs of multiple vehicles (we're told that repair and maintenance of three cars can be accommodated concurrently).
In tandem, prompt turnarounds for servicing sessions are promised, with a regular servicing session typically completed within just two hours. While evincing the team's efficiency, such qualities also underscore its commitment to timeliness for its valued customers.
Routine training for its staff, as well as investment in quality equipment, are key foundation stones for the business too
Up to date: Continuous training, strong partnerships and cutting-edge equipment
Despite 88 Auto Garage's existing wealth of experience and its dedication to customer satisfaction, however, it is not content with staying stagnant.
As a result, continued learning is encouraged, with a strong emphasis placed on the professional growth of its staff via regular training programs and professional development initiatives. This helps to keep the team abreast of industry trends, new technologies, as well as the evolution of best practices. In all, the investment in staff expertise enhances the overall competency of the team.
Helping to reinforce this are partnerships with well-established and reputable names in the automotive industry: AMSOIL and TOTACHI.
Partnerships with TOTACHI and AMSOIL are driven by a combination of strong branding, product quality, and good value
When asked why these brands have been chosen by 88 Auto Garage specifically, the team tells us that the partnerships are driven strategically by strong branding, but also by product quality.
Renowned for producing high-performance lubricants and automotive fluids that meet or exceed industry standards, AMSOIL and TOTACHI help 88 Auto Garage ensure that customers' vehicles receive top-notch materials, that contribute to optimal performance and longevity.
Whether it's for ensuring your engine bay is thoroughly cleaned, or whether it's to identify a longstanding problem you personally can't quite figure out, 88 Auto Garage is also equipped with appropriate and advanced equipment for the job.
Modern cars are more complex than most of us think, and in tandem, a good workman must be armed with good tools in order for him to perform at his best. Relying on equipment that's up to date allows the technicians here to diagnose and address vehicle issues with precision, ultimately allowing the team to deliver the service its customers have grown to expect.
88 Auto Garage can be visited at 290 MacPherson Rd, Singapore 348610, between 09:00am to 06:30pm from Monday to Friday, between 09:00am to 06:00pm on Saturday, and between 10:00am to 2.30pm on Sunday.
Apart from regular servicing, customers can also look forward to the balancing and sale of new and used tyres, as well as the sale and installation of accessories such as in-car cameras.
Merchant Information
88 Auto Garage Pte Ltd
Address290 MacPherson Road S(348611)
(map)
Operating hours9am - 6:30pm (Mon - Fri) 9am - 6pm (Sat) 10am - 2.30pm (Sun)
Phone88950950
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